Alternatives to novomind iAGENT (48)
novomind iAGENT is an omnichannel contact center system ideal for large organizations with high inbound volume. It combines all communication channels for easy, intuitive work.
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
Lime Connect is the complete all-in-one software for AI automation with AI Agents, customer messaging on every channel and WhatsApp marketing.
Pop-up chat
Notifications
Targeted emails
Co-browsing
Customization
plus 10 more
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
Flixcheck, a digital assistant, optimizes customer processes via digitally sent forms. Features GDPR compliance, user-friendliness, and German server hosting.
Ticket response user experience
Automated response
Workflow
Desktop application
Mobile application
plus 36 more
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
Ebuero is a seamless telephone service for SMEs with call forwarding, system integration, over 3,500 app interfaces, and call info delivery via various channels.
OMQ is the AI software for automated customer service. It reduces support effort, increases customer satisfaction, and delivers instant, precise answers across all channels.
charles is a WhatsApp marketing software enabling businesses to drive revenue, retention and innovative customer experiences through the reach and richness of WhatsApp.
More Customer Service software & tools
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