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SAP Customer Data Platform

Name: SAP Customer Data Platform
Brand: SAP Customer Data Platform
Rating: 3.84 (16 reviews)

3.8 (16)

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What is SAP Customer Data Platform?

With the SAP Customer Data Platform, companies gain comprehensive insights about customers which can help create highly personalized experiences in real-time - in marketing, commerce, sales, and service. At the same time, companies can build trust-based relationships with end customers and reduce compliance risks. The SAP Customer Data Platform connects online and offline data, enabling a better understanding of end customers and the ability to deliver relevant, trustworthy, and personalized offers.

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This is how users rate the tool

Ease of use

Category average: 82 %

Very good

Customer support

Category average: 90 %

Very good

Meets requirements

Category average: 93 %

Very good

Ease of setup

Category average: 79 %

Satisfactory

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

SAP Customer Data Platform Pricing

Pricing details

Last edited: October 2024

SAP Customer Data Platform

Upon request

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SAP Customer Data Platform Reviews (16)

AI-generated summary

What users say about SAP Customer Data Platform

Based on 16 reviews

SAP Customer Data Platform is recognized for consolidating diverse data sources and offering comprehensive customer insights, which aids in creating tailored marketing campaigns. Many appreciate its reporting capabilities and user-friendly interface, although some find the initial setup complex and the user interface outdated. Several users have also reported slow loading times and occasional API connectivity issues. Despite these drawbacks, the platform helps businesses understand customer behavior, personalize interactions, and streamline data analysis.

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