Alternatives to onsoft (13)
Appmatics offers professional QA solutions with ISTQB-certified experts and trained in-house testers, encompassing app, web, IoT, software, and user/UX testing.
Convin optimizes sales and communication processes, offers omnichannel quality assurance, behavioral analysis, automated coaching, and real-time notifications. Pricing on request.
EvaluAgent boosts quality assurance in contact centers with rapid conversation evaluations and custom scorecards. It promotes employee development with targeted training.
Rasa is an AI platform for crafting AI assistants. It supports language-independent understanding, ML dialogue management, and custom action service.
CloudTalk is an AI powered business phone system and voice agent platform for small and mid-sized sales and support teams, connecting to HubSpot, Salesforce, and Pipedrive.
Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
Reporting
Dashboards
Automated response
Sla management
Attachments/screencasts
plus 10 more
More Contact Center Quality Assurance software & tools
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