Listed in the following categories:

Sales Intelligence

Sales Analytics

Online Appointment Scheduling

Sales Performance Management

Sales Engagement

Outbound Call Tracking

Revenue Operations & Intelligence (RO&I)

Account Data Management

Groove

Name: Groove
Brand: Groove
Rating: 5.00 (2 reviews)

5.0 (2)

Are you the provider of this software?

What is Groove?

Groove assists in customer interactions and is aimed at small businesses in the e-commerce and B2B sectors. In total, the company serves over 30 different business sectors in 56 countries. The software comprises a shared inbox across multiple channels, knowledge base and reports and is an alternative to other helpdesk solutions on the market. In addition, users can create multilevel flows for making contact with personalized emails, SMS, LinkedIn messages, and calls. A demo can be requested via the homepage.

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This is how users rate the tool

Ease of use

Category average: 84 %

Excellent

Customer support

Category average: 85 %

Excellent

Meets requirements

Category average: 89 %

Excellent

Ease of setup

Category average: 80 %

Excellent

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Groove Features

Features

Integration to crm/marketing automation

Analytics

Open rates

Link activity

Attachment activity

Customizations

Email platform integration

Email scheduling

Notifications

Email categorization

Templates

Integrated workflows

Task management

Email tracking/automation

Crm integration

Repeatability and reportability

Content management

Workflow management

Workflow performance

Groove Pricing

Der Anbieter kommuniziert keine Preisinformationen. Dies ist eine übliche Praxis für Softwareanbieter und Dienstleister. Alternativ könnt Ihr den Anbieter kontaktieren, um aktuelle Preise zu erfahren.

Groove Reviews (2)

What users say about Groove

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