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WhatsApp Business
4.6 (54 reviews)
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Ease of use
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Meets requirements
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Customer Support
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Average: 8.5
9.5
Ease of setup
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Average: 8.7
WhatsApp Business Reviews (54)
AI-generated summary
What users say about WhatsApp Business
Based on 54 reviews
WhatsApp Business is widely appreciated for enabling quick and direct communication with both customers and colleagues, thanks to its widespread adoption. Many find the business-specific features, such as automated replies and business profiles, particularly useful. However, concerns persist regarding data privacy due to its connection with Meta, and some users report occasional connectivity issues. The platform streamlines customer service, facilitates team coordination, and offers a familiar interface, though limitations exist in multi-device support and data security.
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