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Heap
4.3 (23 reviews)
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Item 1 of 8
This is how users rate the product
8.2
Ease of use
Web Analytics
Average: 7.9
9.3
Meets requirements
Web Analytics
Average: 9
9.2
Customer Support
Web Analytics
Average: 8.3
8.6
Ease of setup
Web Analytics
Average: 7.7
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Screenshots & Videos
Heap Features
Item 1 of 4
Metrics
Sessions - digital analytics
Engagement
Entry and exit pages
Standard event tracking
Custom event tracking
Retention
Conversions
Funnels
Reporting
Real-time reporting
Retroactive reporting
Segmentation
Custom reports and dashboards
Other
User data
Administration
Performance and reliability
User, role, and access management
Heap Reviews (23)
AI-generated summary
What users say about Heap
Based on 23 reviews
Heap is recognized for its ability to automatically track user interactions and retroactively analyze data without prior setup. Many find the user interface intuitive and the reporting features robust, facilitating user behavior analysis and conversion tracking. However, some users report that Heap can be expensive, especially for high-traffic sites, and that the scripting can impact website performance. Others mention the need for technical knowledge to fully utilize the tool and occasional limitations in graphic functions.
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