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Fini AI

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What is Fini AI?

Fini AI provides enterprise AI agents designed to resolve a large portion of support tickets. The software can perform actions such as refunds or KYC checks, learns in real-time, and integrates with tools like Zendesk or Salesforce. Fini AI is aimed at companies in sectors such as Fintech, e-commerce, gaming, and fitness tech, and is powered by a proprietary knowledge engine. Prices are available upon request from the provider.

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This is how users rate the product

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Ease of use

AI Customer Support Agents

Average: 9.1

Meets requirements

AI Customer Support Agents

Average: 9.1

Customer Support

AI Customer Support Agents

Average: 9.1

Ease of setup

AI Customer Support Agents

Average: 8.7

Fini AI Pricing

Pricing details

Last edited: July 2025

Free

Keine Kosten pro Resolution

Keine Plattformkosten

Keine monatliche Mindestabrechnung

50 Fragen

Bis zu 50 Dokumente

Bis zu 5 Benutzer

Bis zu 2 Bots/ Unteragenten

GPT-4o mini

Dokumente

KI-Antworten / KI-Aktionen

Fini Widget

Nutzungsberichte

SSO: G suite, Microsoft

SOC 2

GDPR

ISO 27001

Growth

$1,799.00/ Month

Cost per resolution: $0.69

No platform costs

5000 questions

Up to 50 documents

Unlimited users

Up to 5 bots/sub-agents

GPT-4o mini / Claude

Documents

AI responses / AI actions

Multi-channel

AI categorisation

Multilingual support

Chat history

Fini widget

Fini search bar

Input integrations

Knowledge articles

Usage reports

SSO: G Suite, Microsoft

SOC 2

GDPR

ISO 27001

Dedicated AI engineer Translated with DeepL.com (free version)

Enterprise

Upon request

Unbegrenzte Fragen

Unbegrenzte Dokumente

Unbegrenzte Benutzer

Unbegrenzte Bots/ Unteragenten

GPT-4o + Multi-Layer-Modelle

Dokumente

KI-Antworten / KI-Aktionen

Multi-Channel

KI-Kategorisierung

Mehrsprachiger Support

Chat-Verlauf

Flows/ Minispezialisierte Agenten

Sophia- KI-Auswerter

Paramount (Messung der Agentengenauigkeit)

Fini-Widget

Fini-Suchleiste

Input-Integrationen

Integrationen von Drittanbietern

Wissensartikel

Chat2KB (Erstellung einer Wissensdatenbank aus vergangenen Gesprächen)

Nutzungsberichte

Produkteinblicke

SSO: G Suite, Microsoft

SOC 2

GDPR

ISO 27001

Rollenbasierter Zugriff

Dedizierte KI-Instanz

Dedizierter KI-Ingenieur

SLA - neue Modellversion: Standard: 4 Wochen

Dedizierter KI-Kundenerfolgsmanager

Here you can find the prices on the provider's website

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