CallMiner Eureka

What is CallMiner Eureka?

CallMiner Eureka allows customer conversations to be analyzed and transformed into transformative business changes. AI and ML-based analyses facilitate the extension of omnichannel analyses. A solution catalog with pre-made analysis content maximizes the ability to automatically gain critical insights into a specific business application case while at the same time minimizing the time, labor, and cost involved in gaining insights. In addition, multiple languages are supported in terms of transcription, editing, and speech analysis. Pricing is available upon request.