work4all is a modular all-in-one software for CRM, ERP, document management and project management. It is designed for small and medium-sized businesses (3 to 250 users), especially service providers and project-driven companies. work4all is industry-agnostic at its core and highly flexible to configure for specific requirements and individual use cases.
work4all is built around digital files: customer files, supplier files and project files, all seamlessly linked. As a result, work4all replaces several standalone tools in many companies for contact management, quotes, invoices, time tracking, tickets and filing.
What problems does work4all solve?
In many companies, information is scattered across email inboxes, Excel sheets and separate programs. work4all brings communication, commercial documents and project data together in one place. Employees see the status of a project at a glance: from the first inquiry through quote, order and proof of service to the invoice. Documents are transferred to the tax advisor at the push of a button via the DATEV interface. On average, work4all replaces 5–7 standalone tools, saving customers significant costs and time.
Features
- CRM & DMS: contact management, Outlook integration, email filing, document templates, tasks and appointments
- ERP & inventory management: quotes, orders, delivery notes, invoices, dunning, purchasing, warehouse, bills of materials and production orders
- Project management: project files, resource planning and post-calculation with contribution margins
- Time tracking: project and working hours at the desk or on the go via app
- Service: ticket system plus service reports and delivery notes with digital on-site signature
- AI agents: built-in AI agents handle recurring tasks and take some of the actual work off the teams' hands
- Integrations: e.g. DATEV, Microsoft Outlook, Teams and SharePoint, supplier web shops, or Zapier, n8n and similar tools
Operation and data protection
work4all runs either in the work4all Cloud or on the company's own servers. The cloud servers are located in data centers in Germany. In addition to the Windows application, there is a web version as well as apps for iOS and Android. Support is included in the maintenance contract or the software subscription. The work4all support team in Cologne (yes, real people ;) ) aims to help as quickly as possible.
About work4all
work4all GmbH was founded by Toni and Marita Schmitz together with Dieter Pankow. The Schmitz family still runs the company from its headquarters in Cologne, and the second generation is already on board. A team of more than 30 motivated employees continuously works on the performance and further development of work4all.
Since it was first developed in 1990, work4all has put usability first. Its appealing Windows design ensures that users quickly understand content and can use it intuitively in day-to-day work, even in complex processes.
The comprehensive range of functions aims to map as many processes as possible in a single software, from first contact to the accounting interface, avoiding digital gaps and maintenance-heavy interfaces.