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GoToAssist

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What is GoToAssist?

GoToAssist is a cloud-based service that allows support experts to resolve the technical problems of their customers online. It offers features such as screen sharing, remote control with mouse and keyboard, and various other tools. Individual IT professionals or teams can provide live support spontaneously or access unattended computers and servers as needed. As a web-based service, GoToAssist can be used from any computer with an Internet connection. The pricing is based on the number of "agents"/users and starts at 468€ per month per agent. The tool can be tested for free for 7 days.

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This is how users rate the product

Not enough reviews yet

Ease of use

Remote Desktop

Average: 9.1

Meets requirements

Remote Desktop

Average: 9.2

Customer Support

Remote Desktop

Average: 8.3

Ease of setup

Remote Desktop

Average: 9.2

Screenshots & Videos

GoToAssist Features

Incident management

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

Reporting

Dashboards

Time tracking

Surveys

Access & usability

Mobile

Self service

Active directory

Multi-channel access

Administration

Usage information

File sharing

Platform

Remote device control

GoToAssist Pricing

Der Anbieter kommuniziert keine Preisinformationen. Dies ist eine übliche Praxis für Softwareanbieter und Dienstleister. Alternativ könnt Ihr den Anbieter kontaktieren, um aktuelle Preise zu erfahren.

GoToAssist Reviews (0)

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