4.0
In the last 30 days
5sDesk is what we looked for, since years
What did you like?
We like the combination of Shared-Inbox, with Task-Boards and Sales-Pipeline. Before we had this, we required accounts for every memeber in each system, and there was a lot of copy-pasting between for project managers. Also our time tracking was way mor difficult to handle because of that.
What did you not like?
The automations are quit a new feature, and for now they a re difficult to setup. We don't use a lot of them though.
Which problems are you solving with the product?
I don't think there is any other software, that integrates E-Mail communication in the style of a ticketsystem with sales piplines.
Juliane
ceo at freshdesk
Telecommunications
0–10 employees
Use cases:HelpdeskKundenportalShared Inbox