Salesforce is the customer company, helping companies connect with customers in a whole new way since 1999. Its pioneering formula of CRM + AI + Data + Trust helps companies embrace artificial intelligence, democratizing AI with low-code tools and accelerating productivity with AI in the flow of work. Salesforce Customer 360, its complete portfolio of products, unites every team around the customer on one integrated, open, metadata-driven platform with built-in automation and intelligence. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — it's a platform for change.
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Masterclasses
Marketing: AI + data from A to Z
Tue, May 7th
08:45 - 10:15
Track 8, B2
The paradigm shift in retail: What Retail Media Data from OBI tells us about upcoming CRM challenges
Tue, May 7th
10:45 - 12:15
Track 8, B2
Simplified commerce. Three trends that make it easy to elevate your shop experience.
Tue, May 7th
12:45 - 14:15
Track 8, B2
Proactive customer service: Dr Smile is a pioneer in AI customer service
Wed, May 8th
08:45 - 10:15
Track 8, B2
Sales optimisation and hyper-personalisation with GENAI and CRM at MOL Group
Wed, May 8th
10:45 - 12:15
Track 8, B2
How SumUp utilizes innovative AI technologies
Wed, May 8th
12:30 - 14:00
Track 21, B4
