Booth B6 E05Booth B4 1F2

Salesforce.com

AI & InnovationCloudCRMSoftware

Salesforce is the customer company, helping companies connect with customers in a whole new way since 1999. Its pioneering formula of CRM + AI + Data + Trust helps companies embrace artificial intelligence, democratizing AI with low-code tools and accelerating productivity with AI in the flow of work. Salesforce Customer 360, its complete portfolio of products, unites every team around the customer on one integrated, open, metadata-driven platform with built-in automation and intelligence. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — it's a platform for change.

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Masterclasses

Marketing: AI + data from A to Z

Tue, May 7th

08:45 - 10:15

Track 8, B2

The paradigm shift in retail: What Retail Media Data from OBI tells us about upcoming CRM challenges

Tue, May 7th

10:45 - 12:15

Track 8, B2

Simplified commerce. Three trends that make it easy to elevate your shop experience.

Tue, May 7th

12:45 - 14:15

Track 8, B2

Proactive customer service: Dr Smile is a pioneer in AI customer service

Wed, May 8th

08:45 - 10:15

Track 8, B2

Sales optimisation and hyper-personalisation with GENAI and CRM at MOL Group

Wed, May 8th

10:45 - 12:15

Track 8, B2

How SumUp utilizes innovative AI technologies

Wed, May 8th

12:30 - 14:00

Track 21, B4

Tools at OMR Reviews

Salesforce Commerce Cloud
4.3 / 5
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Salesforce Einstein
4 / 5
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Salesforce Social Studio
3.5 / 5
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Salesforce CRM
4.2 / 5
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Salesforce Service Cloud
4.2 / 5
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Salesforce Data Cloud for Marketing
4.1 / 5
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Salesforce CPQ
3.8 / 5
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Salesforce Genie
/ 5
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Salesforce Marketing Cloud
4.2 / 5
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Salesforce Marketing Cloud Engagement
3.8 / 5
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Salesforce Marketing Cloud Personalization
4.1 / 5
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Salesforce Marketing Cloud Intelligence (aka Datorama)
4.5 / 5
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Salesforce Marketing Cloud Account Engagement (aka Pardot)
4 / 5
See reviews