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Trustpilot
3.9 (14)
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This is how users rate the tool
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Ease of use
Category average: 94 %
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Customer support
Category average: 94 %
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Meets requirements
Category average: 94 %
0%
Ease of setup
Category average: 94 %
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Global features
Setup & support
Cloud
On-premise
24/7 support
German-speaking support
Data Privacy
Server location DE
Server location EU
Only EU companies affiliated
EU standard contract
Versions
Free version
Free trial
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Trustpilot Reviews (14)
AI-generated summary
What users say about Trustpilot
Based on 14 reviews
Trustpilot is recognized for its widespread use and ease in collecting and displaying customer reviews, enhancing a company's credibility. The platform's user-friendly interface and widgets are appreciated, as is the ability to invite and respond to reviews. However, many find the pricing for advanced features excessive, and some report issues with unjustified removal of legitimate reviews. There are also concerns about the authenticity of reviews and limited options for customization without incurring extra costs.
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