Telegram Reviews & Features 2025

Listed in the following categories:

Communication Platform as a Service (CPaaS)

3.9 (10 reviews)

Are you the provider of this software?

What is Telegram?

Telegram is a messaging platform that caters to individuals, organizations, and businesses. In addition to exchanging text messages, images, and files, Telegram also allows for voice and video calls. The platform also provides high security through end-to-end encryption and self-deleting messages.

Particularly exciting for businesses, however, are the Telegram Bot API, with which developers can create programs that use the Telegram Messenger as an interface, as well as the Telegram API and TDLib, which can be used to create custom Telegram clients.

Telegram and both APIs are available for free.

Alternatives to Telegram

Used by OMR - Business Instant Messaging2025
Leader - Business Instant MessagingQ4/25
Slack
915 Reviews
See reviews
Top 1002025
Leader - Chatbot SoftwareQ4/25
Leader - Conversational MarketingQ4/25
Leader - Social Customer ServiceQ4/25
Leader - Whatsapp MarketingQ4/25
Superchat
323 Reviews
See reviews
Leader - Loyalty ManagementQ4/25
Top 1002025
hellomateo
154 Reviews
See reviews
Bitrix24
67 Reviews
See reviews
Stackfield
147 Reviews
See reviews
monday.com
375 Reviews
See reviews
Top Rated - Employee CommunicationsQ4/25
Leader - Social IntranetQ4/25
Leader - gastronomy softwareQ4/25
Leader - Communication Platform as a Service (CPaaS)Q4/25
Leader - Employee CommunicationsQ4/25
Leader - Hotel ManagementQ4/25
Top 1002025
Überblick
138 Reviews
See reviews
LOLYO
38 Reviews
See reviews

See all alternatives to Telegram

This is how users rate the product

9.1

Ease of use

Business Instant Messaging

Average: 8.9

9.3

Meets requirements

Business Instant Messaging

Average: 9

2.9

Customer Support

Business Instant Messaging

Average: 8.5

Ease of setup

Business Instant Messaging

Average: 8.7

Telegram Pricing

Pricing details

Last edited: October 2022

Free

Telegram Reviews (10)

AI-generated summary

What users say about Telegram

Based on 10 reviews

Telegram is favored for its cross-device functionality and encrypted chats, enhancing data security. Many appreciate its file-sharing capabilities and group chat features. However, some find the user search questionable and report occasional notification issues. The platform's reputation has suffered due to misuse of channels. Despite this, Telegram remains useful for communication, research, and broadcasting to large groups, offering a secure alternative for users needing to exchange large files and maintain privacy.

Do summaries like this help you?

You’re seeing a preview version of our AI-assisted summary.

Your feedback helps us to improve this feature.

There are currently no reviews that match your criteria.