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Meltwater
4.0 (30)
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This is how users rate the tool
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Ease of use
Category average: 81 %
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Customer support
Category average: 86 %
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Meets requirements
Category average: 88 %
0%
Ease of setup
Category average: 86 %
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Setup & support
Cloud
On-premise
24/7 support
German-speaking support
Data Privacy
Server location DE
Server location EU
Only EU companies affiliated
EU standard contract
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Free version
Free trial
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Meltwater Reviews (30)
AI-generated summary
What users say about Meltwater
Based on 30 reviews
Meltwater is valued for its comprehensive media monitoring, social listening, and reporting capabilities, which support PR, social media analysis, and competitive intelligence. Users appreciate the extensive data coverage and customizable dashboards. However, some find the tool expensive and occasionally complex to use, citing usability issues and occasional data inaccuracies. The customer support is generally well-regarded, though some report slow response times. Despite these drawbacks, Meltwater helps users track media coverage, identify trends, and measure campaign performance.
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