gominga Review Manager

gominga, the one-stop-shop for online review management. With the software, a company's reviews and Q&As can be managed on online platforms. The tool's functions include monitoring, alerting, analyzing, and interacting with product, branch, app and shop reviews as well as Q&As. Market research and customer engagement are in the foreground: numerous analysis functions help to improve marketing and product management; an integrated ticket management system allows customer service to respond directly to reviews or questions from users. Worldwide, gominga covers over 150 platforms such as Amazon, Bazaarvoice, Obi, OTTO, Walmart, GoogleMyBusiness, Apple App Store, Google App Store, Trustpilot, Trusted Shops, etc. In addition to its own SaaS tool, gominga also offers API connections and there are dedicated integrations with software vendors like Zendesk and Clarabridge. Companies like BSH, Gardena, Garmin, Samsung or Schwalbe use the gominga Review Manager to sustainably increase their online reputation and sales. Further information and prices can be requested via the website.

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