Quantum Metric

Quantum Metric allows for automated data collection, automated journey analyses, and customer-focused alerts. Cross-platform impacts such as web, kiosk, and mobile application analyses are included in Quantum Metric. Collected session data can be forwarded in real time to VoC, chat, a/b/n, and Application Performance Monitoring (APM) platforms. For collected data, Quantum uses an RSA 2048-Bit Public/Private-Key encryption, coupled with AES256-Symmetric-Key encryption and Forward-Secrecy-TLS session. In addition, Quantum Metric automatically blocks the collection of sensitive data such as passwords, credit cards and CVV2 fields on all digital platforms by default. Quantum Metric offers a demo version. Prices can be requested on the tool's website.