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NEKOM Costs

4.5 (15)

NEKOM is a Business Operations Platform that connects, automates, and orchestrates sales, commerce, customer service, and product data processes within a single platform.

NEKOM Pricing

Last edited: June 2026

NEKOM for Operations
From399.00 €/ Month
Future-proof omnichannel platform. A complete solution that guides your business processes flexibly and securely into the digital future.
Order Management
AI based Customer service
Rule based Stock Management
Connector to Shopify, Shopware
Access to NEKOM API
NEKOM Enterprise
From3,999.00 €/ Month
NEKOM Enterprise centralizes online stores, marketplaces, returns, and B2B processes on a scalable operations platform—for companies with complex retail processes and high order volumes.
Product Data Solution
Complex Commerce Solutions
Customer service solutions
Dedicated Team is taking care for your configuration
Fast Requirement analyse because of very experienced product owner
NEKOM Return Portal
399.00 €/ Month
Returns are now much easier for retailers and customers! Customers can register a return directly and then receive their return label
20% fewer returns thanks to AI-based return prevention logic
Better planning in logistics - reduces your logistics costs
Lightning-fast installation - almost effortless!
NEKOM Ticket Manager
199.00 €/ Month
More time for business. Less effort in customer service. Our ticket system has been specially developed for online retail - with smart features that make your support more efficient, faster and more c
Omnichannel ready
AI based Categories and answers
Integrated spell checker
AI-supported translation in more than 20 languages
Desktop and mobile
NEKOM Customer Hub
299.00 €/ Month
More power for your customers! Returns management with just a few clicks. Service requests directly to the order.
Sync Trackingdata from DHL etc.
Shipment data of all senders with one login directly in your CI
Easy login also for guest shoppers - no more searching for a password
Downloads for your customers - never send tutorials again
Shopify, Commercetools, Shopware, BigCommerce, Spryker
NEKOM Stock Connector
99.00 €/ Month
Consolidate inventory from ERP, POS & suppliers in real time – structured and sales-ready. Export directly to your shops or via API – simple, fast, and code-free.
Real-time access to inventory through a high-performance API.
Centralized inventory management for multiple channels in real time.
Real-time inventory control anytime via app.

Demo version

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NEKOM Content

ERP-SystemeJoel Menk & Dörte Kaschdailis 11/21/2023The Best ERP Systems for Commerce: An Overview of the System Landscape in the New Software Guide