IT Service Management (ITSM)Carolin Puls 6/10/2024The 8 best ITSM toolsWe explain to you how you can optimize your processes with ITSM tools and which tools are best suited for this purpose.
KundenserviceCarolin Puls 4/30/2024Digital Customer Service - These are the Best Tools for Your CompanyWe show you what digital customer service is and why it is so important. We also have the best tools for you as well as some tips for the best possible digital customer service.
KundenserviceCRMChatbotCustomer Data Platforms (CDP)Chantal Seiter 11/23/2023Artificial Intelligence for Successful Customer Service and Successful CRM
IT Service Management (ITSM)Sarah Magdalena Huber 4/5/2023Applications & Benefits of IT Service Management (ITSM) incl. Tool Tips
DokumentenmanagementKatharina Grelck 5/4/2022This is How You Can Optimize and Manage Your Digital Filing System
WissensmanagementCarolin Puls 4/22/2022Building a Knowledge Database - How to Successfully Do it for Your Company