DMC20 Companies

zenloop​ is a SaaS customer experience management platform based on the Net Promoter System® (NPS). zenloop automatically fetches quantitative customer feedback from various channels and analyzes and clusters it using artificial intelligence. This empowers companies and organizations to better understand, and faster and more comprehensively satisfy their customers.

Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries. As a trendsetting open source solution, Shopware gives retailers the freedom to quickly and easily realise their growth potential - with more flexibility and less complexity.From its headquarters in Schöppingen, Germany, Shopware employs 200 people and relies on a global network of 1,200 sales, technology and solution partners. A community with hundreds of thousands of members gives customers access to over 3,500 extensions and certified professional support.

Kameleoon enables brands to offer exceptional digital experiences and personalize the customer journey to maximizeengagement and conversion, driving exponential online revenue growth.Kameleoon is an AI-driven personalization and A/B testing platform that helps digital product owners and marketers quickly andautomatically tailor their website and wider digital experience to the needs of each and every one of their visitors.Over 450 major companies rely on Kameleoon, making it the leading SaaS platform for AI-driven personalization in Europe.

AB Tasty is the fastest-growing provider of AI-powered experimentation, personalization and feature management solutions, helping businesses drive more conversions and revenue on all their digital assets. We provide marketing, product and technical teams with an easy-to-use customer experience optimization platform, allowing them to turn website or mobile visitors into customers, subscribers or leads, while delivering outstanding user experiences. AB Tasty's customer list includes L'Oreal, Hermes, Flixbus, Just Spices, YSL Beauty, as well as more than 900 global enterprises.

Reputation.com pioneered the online reputation management (ORM) category and now extends its leadership position to include its award-winning Reputation Experience Management (RXM) platform that consistently delivers innovative, customer-driven solutions. The SaaS-based platform manages tens of millions of reviews and interactions across hundreds of thousands of touchpoints. The patented algorithms behind Reputation Score X are based on more than a decade of deep machine learning and data science expertise, providing businesses with a reliable index of brand performance that they can use to make targeted improvements. Reputation.com helps businesses of all sizes across 77 industries to Get Found, Get Chosen and Get Better.

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Founded in 2004, Facebook’s mission is to give people the power to build community and bring the world closer together. Today, more than two billion people use Facebook to stay connected with friends and family, to discover what’s going on in the world, and to share and express what matters to them. Facebook helps businesses to create meaningful connections with people and linking them to a global mobile economy. For more than 70 million businesses all over the world Facebook is the mobile solution and supports the digital transformation and growth of small and local businesses.

Criteo (NASDAQ: CRTO) is the global technology company powering the world’s marketers with trusted and impactful advertising. 2,800 Criteo team members partner with over 20,000 customers and thousands of publishers around the globe to deliver effective advertising across all channels, by applying advanced machine learning to unparalleled data sets. Criteo empowers companies of all sizes with the technology they need to better know and serve their customers. For more information, please visit www.criteo.com.

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimise the world’s commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimising their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimise fulfilment on channels such as Amazon, eBay, Zalando, Google, Facebook, Walmart, and hundreds more

Xandr is AT&T’s advertising company and a leader in addressable TV, creating a better solution for advertisers and media companies. Xandr Invest and Xandr Monetize, our strategic platforms built on more than a decade of AppNexus’ innovation, optimize media spend across screens for buyers and sellers alike. Community, powered by Xandr, is a curated marketplace of premium publishers, providing access to unique consumer insights in a brand-safe environment. For more than 143 years, AT&T has used data and technology to inform and improve the consumer experience.

Genuine German enables brands to sell and market to China. As a full-service e-commerce & digital marketing agency, based in Berlin and Shanghai, we partner with brands to drive their future growth by facilitating a swift entry and soft landing to the complex Chinese market – hassle-free, responsive, and absolutely dependable. From strategising market entries to the actual execution of your expansion - we operate your e-commerce stores on Tmall, JD & Co., set-up your supply chain, and run online marketing campaigns on the most relevant channels. Our holistic approach to long-term brand building and strong ties to local sales channels ensure clients their chinese market share.

Founded in 2006, Outbrain's mission is to create the most meaningful and trustworthy online discovery feeds connecting a person, channel and marketer. Outbrain’s native advertising technology powers the news, product & information feeds of the world’s most recognized publishers and channels including MSN, CNN, BBC, The Washington Post, The Guardian, Spiegel Online, El País and Sky News. Outbrain is headquartered in New York with offices in 15 cities worldwide.

Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, mobile wallet, SMS, websites, and email, Airship optimises the entire customer journey across all digital touchpoints at scale.

IBM iX is one of the world’s largest digital agencies with a global network of over 17,000 business designers across 57 studios around the world. IBM iX works at the intersection of progressive strategy, human centered design and transformational technology in order to help its clients tackle today’s biggest business challenge: tomorrow.The agency brands Aperto, ecx.io, Bluewolf and Plantage iX have been expanding the IBM iX studio network since 2016. For over 20 years, the agencies have been offering solutions for digital marketing, e-commerce, web platforms and new digital service models. Creative services in the areas of design, content marketing, digital campaigns or data analytics complete our service portfolio.

Salesforce is the #1 CRM, bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, blockchain, voice and artificial intelligence—to create a 360° view of their customers. For information, please visit www.salesforce.com

Snap Inc. is a camera company.We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate.We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world and have fun together.

As an innovative technology and service-providing company, Vodafone Deutschland is an ideal partner you as a business client. we provide you with PinPoint communication solutions for your business. From mobile, telephone and internet services to the latest smartphones and tablets, Vodafone delivers first-class, state-of-the-art services—tailored to meet the needs of your business. Help us propel the digital transformation forward in your company as well, while profiting from our effective business ready solutions. Our applications in the areas of cloud and hosting, unified communications, security and the internet of things will position you optimally to meet the daily market challenges—and leave you one step ahead of the competition.

Adverity is an intelligent marketing data analytics platform, enabling data-driven marketers to make better decisions and improve performance, faster and easier. With the help of powerful data visualisations and augmented analytics, this vendor-agnostic, end-to-end platform reveals tangible business impact of marketing activities, speeds up decision making, and uncovers real-time opportunities to fuel growth. Founded in 2015, Adverity powers the marketing intelligence of some of the world’s leading brands and agencies, including IKEA, Red Bull, GroupM, Unilever, Omnicom, Barilla, and Forbes. This fast-growing company is headquartered in Vienna, and has offices in Frankfurt, London and New York.

To deliver insights, brand awareness, consideration and engagement for enterprises and agencies by providing the best search, content and data-enabled solutions.We work for the marketers who rely on search and content performance to drive revenue and elevate their brands.With a comprehensive suite of software and services, Searchmetrics delivers the predictable success that allows marketers to reach all of their search and content goals.

squarelovin is an innovative user-generated content tool that enables consumer brands to efficiently tap into all the content that people are sharing related to their brand. With squarelovin, brands are able to fuel their marketing activities across the growing number of relevant channels with organic visual content from real customers, resulting in increased engagement and conversions through powerful brand experiences. In particular through this seamless integration of visual user-generated content into ecommerce, the shopping experience gains in uniqueness and authenticity for the individual customer.

United Internet Media (UIM) is United Internet AG’s exclusive online media marketer with product verticals in Branding and Dialogue. The company’s offerings include portals such as WEB.DE, GMX, 1&1 as well as the partner portals Das Telefonbuch, Das Örtliche and Gelbe Seiten. With 35.93 million users per month (agof daily digital facts 2020-09), UIM’s portfolio has among the strongest reach of any online offerings in Germany. Our strong-performing e-mail portals in particular are used across all types of devices, making it possible for us to quickly extend the reach with a lasting impact.

Contentsquare empowers brands to build better digital experiences. Our experience analytics platform tracks and visualises billions of digital behaviours, delivering intelligent recommendations that everyone can use to grow revenue, increase loyalty and fuel innovation. Founded in Paris in 2012, Contentsquare has since opened offices in London, New York, San Francisco, Munich, Tel Aviv and Tokyo. Today, it helps more than 700 enterprises in 25 countries deliver better digital experiences for their customers. Visit contentsquare.com to find out more.

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands foster human connection with customers. We work with leading brands all over the world.

The marketing and innovation consultancy TD Reply was founded in 1999 by consumer behaviour researchers at the TU Berlin and has since grown to become one of Germany's leading experts in data-driven marketing and business technologies. The company is part of the global Reply network of specialized companies and part of the Reply Digital Experience agency group, recently recognized by the German Association for the Digital Economy as the highest-grossing German digital agency. Headquartered in Berlin, TD Reply also expanded to China with a Beijing office and also has an office in Munich.

MediaMath helps the world’s top brands deliver personalized digital advertising across all connected touchpoints. Over 9,500 marketers in 42 countries use our enterprise software every day to launch, analyze, and optimize their digital advertising campaigns across display, native, mobile, video, audio, digital out of home, and advanced TV formats. Founded in 2007 as a pioneer in “programmatic” advertising, MediaMath initiated an industry-wide effort to create a 100% accountable, addressable and aligned supply chain through the SOURCE ecosystem. MediaMath has offices in 15 cities worldwide and is headquartered in New York City.

The internetwarriors stand for sustainable and service-oriented online marketing. Since 2001 we have worked for the economic success of numerous satisfied clients. Our recipe for success ist he connection between creativity and years of experience. We combine the individual online marketing disciplines into a bespoke strategy for the client and implement this on all online channels. We see ourselves as a full service agency that knows it´s trade.

The limited company OMQ has been successfully developing a system to automate the processes in customer service for several years. By working together with international research institutions, OMQ has developed a self-learning artificial intelligence, which understands the intention of the customers' request and answers them automatically in 32 different languages. The central system manages the service knowledge for all communication channels such as chat, contact form, e-mail inbox, help page and ticket system.

Datorama, a Salesforce Company, provides the leading cloud-based, AI-powered marketing intelligence and analytics platform for enterprises, agencies, and publishers. Marketers use Datorama to bring together all of their data and take action on insights to optimize every marketing investment and activity. Datorama enables more than 3,000 leading global agencies and brands — including PepsiCo, Ticketmaster, trivago, Unilever, Pernod Ricard, and Foursquare — to automate reporting and make data-driven decisions faster.

TBA

As a pioneer in data-driven marketing, blueSummit combines media, data and technology to create highly individualised and scalable consumer experiences. The Agency for digital marketing supports its customers with 240 digital natives end-to-end, - from strategy planning, data enablement (Ad Tech implementation and management), data management and analysis to the operationalisation of high-level, personalised campaigns on leading platforms.

Zoovu is the AI-driven conversational search SaaS platform for e-commerce. We help brands and retailers deliver contextually relevant conversations - just like your best store associate would. Our conversational AI platform delivers digital assistants across all channels and the entire customer lifecycle. Whether it is through product finders, next-generation chatbots, social media, or intelligent search bars, Zoovu delivers contextual and conversational experiences that convert. More than 2,500 brands and retailers use Zoovu to help shoppers find and buy the right product, including Amazon, P&G, Whirlpool, and Microsoft. Zoovu operates worldwide in 500+ product categories, across all languages.

As a Customer Data and Engagement Platform, CrossEngage combines a real-time platform for customer data with cross-channel campaign management. Through data-based and individually coordinated interaction across all communication channels, companies can strengthen their customer loyalty, increase profitability, and win new customers more efficiently. Customers include Deutsche Bahn Vertrieb, HelloFresh, Sunrise, Mycs, Manufactum, Limango, Depot, and others. CrossEngage was founded in 2015 and the Berlin-located office currently employs 55 people.

CELUM is a leading global cloud software provider for file management and transparent collaboration of marketing teams. About 100 employees in Linz, Vienna and Munich work daily for over 900 customers from a wide range of industries. These include Lidl, Pernod Ricard, SKANSKA, SCOTT Sports, CLAAS, 3M, Hipp, FC Bayern Munich, voestalpine and the STO Group. CELUM has been managed by founder and CEO Michael Kräftner since 1999.For more information visit www.celum.com

TikTok For Business is where you can unleash your brand's creative side. A fully immersive no judgement world where there's an audience for every voice.No matter how big or small your business, no matter what you're making or selling, we believe your brand deserves to be discovered here.

Dell Technologies is the leader in digital transformation, providing digital technology solutions, products, and services to drive business success. We provide high quality IT infrastructure for clients and businesses of all sizes. Our mission is to create technologies that drive human progress. More information: dell.de.