Digital Masterclasses

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zenloop​ is a SaaS customer experience management platform based on the Net Promoter System® (NPS). zenloop automatically fetches quantitative customer feedback from various channels and analyzes and clusters it using artificial intelligence. This empowers companies and organizations to better understand, and faster and more comprehensively satisfy their customers.

Taboola powers recommendations for the open web, helping people discover things they may like. The company’s platform, powered by artificial intelligence, is used by digital properties, including websites, devices and mobile apps, to drive monetization and user engagement. Taboola has long-term partnerships with some of the top digital properties in the world, including CNBC, NBC News, Business Insider, The Independent and El Mundo. More than 13,000 advertisers use Taboola to reach over 500 million daily active users in a brand-safe environment. The company has offices in 18 cities worldwide, including New York and Tel Aviv.

Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries. As a trendsetting open source solution, Shopware gives retailers the freedom to quickly and easily realise their growth potential - with more flexibility and less complexity.From its headquarters in Schöppingen, Germany, Shopware employs 200 people and relies on a global network of 1,200 sales, technology and solution partners. A community with hundreds of thousands of members gives customers access to over 3,500 extensions and certified professional support.

Talkwalker helps the world’s leading brands activate the voice of the customer in real-time by making sense of consumer & customer feedback across all channels. Going beyond social listening, our AI-powered conversational intelligence platform connects the dots between what customers think, say, and do. Enabling customer-centric companies to drive revenue, increase retention and reduce costs.With offices in Luxembourg, New York, San Francisco, Frankfurt, Singapore, Paris, Tokyo, London, and Milan, we provide best-in-class service to our 2000+ clients across the globe. For more information, please visit www.talkwalker.com.

smec – Smarter Ecommerce is one of the leading SaaS providers of paid search automation software and a strategic growth partner for online retailers in Europe. Due to our vast experience in ecommerce and the highly specialised PPC industry, we continuously improve our existing tools and challenge competitors with innovative solutions. More than 600 national and international clients with yearly budgets worth 350+m Euro rely on our data-driven insights and best-in-class consulting services regarding Data & Growth Strategy, the Google Marketing Platform (GMP), Google Ads, Microsoft Advertising, Programmatic and more.

Selligent Marketing Cloud, a CM Group brand, is an intelligent omnichannel marketing cloud platform. Our dynamic technology provides actionable insights that empower companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels. With teams across the United States and Europe, and a global network of partners, our mission is to make marketing personal.

epoq provides its customers a software suite for AI-supported 1:1 personalisation in e-commerce. With the modular, customisable and individually configurable services (SaaS), epoq creates unique shopping experiences for each individual customer along the entire customer journey. Online shoppers receive guidance, advice and inspiration when shopping online. After the purchase, they are provided with relevant shopping news in their personalised shopping area, which keeps them entertained and prompts them to visit the shop every day. In addition, online shoppers are kept up to date with personalised emails, keeping them connected to the online shop.

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.