Microsoft Dynamics 365 Sales vs. Salesforce CRM

What is Microsoft Dynamics 365 Sales?

Microsoft Dynamics 365 Sales is a CRM tool that allows a sales team to manage a customer database and map their entire sales processes, from lead generation to completion. Salespeople can document all their customer contacts and also evaluate leads, for example. The CRM tool is directly linked to Office 365 and also connected to the Sales Navigator of LinkedIn, a business network also belonging to Microsoft. Microsoft's B2B app store, AppSource, offers the opportunity to expand the tool with additional features.

Salesforce Sales Cloud

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What is Salesforce Sales Cloud?
Salesforce Sales Cloud is the cloud-based CRM platform for salespeople, sales managers, and sales operations professionals to increase company revenues and boost productivity. With the #1 AI CRM for sales, trusted AI and data from marketing, customer service, as well as online and offline retail, are directly integrated, enabling companies to sell faster, smarter, and more efficiently to unlock growth. According to their own statements, Salesforce is already successfully in use by over 150,000 customers.

Do you want to learn more about Salesforce's services? You can find all the tools and helpful articles about the products on the Salesforce Company Overview page.