UpPromote Reviews

Summary based on 46 user reviews

What users say about UpPromote

UpPromote offers simple operation as a Shopify-app and fast customer service. According to reviews on OMR Reviews, UpPromote is characterized by high user-friendliness. Disadvantages of UpPromote include the confusing initial setup of payouts as well as a longer familiarization period for advanced functions. Furthermore, additional features of UpPromote require further monthly payments and the reporting offers limited customization options for performance analysis. In addition, technical problems occur with UpPromote when accessing affiliate accounts as well as with sales tracking, which requires manual commission payments.

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4.9 (46) Based on 46 reviews
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46 of 46 reviews

5.0
In the last 6 months

A nice application for affiliation

What did you like?

What I appreciate the most: Overall a very good app: The application works perfectly and delivers exactly what is expected. Highly intuitive: The interface is user-friendly and very easy to navigate. Seamless affiliation: Setting up and managing our affiliate programs is extremely easy. Great follow-up: The tracking and monitoring tools are reliable and well-designed. Super reactive customer service: The support team is incredibly fast and helpful whenever needed.

What did you not like?

What I like the least: For the moment, I haven't encountered any negative points at all. Everything works great.

Which problems are you solving with the product?

What problems are you solving with UpPromote? What benefits have you realized? Overall a very good app: It perfectly solves my need to transition to an affiliate model. People can simply create an account, and I can easily track everything on my end. Highly intuitive and easy to use: Setting up the affiliation program is extremely simple and seamless. Great tracking and dashboard: It provides a real, comprehensive dashboard with excellent follow-up and tracking capabilities for my affiliates. Strong anti-fraud system: The anti-scam feature is highly effective, securely preventing users from self-referring. Super reactive customer service: The support team is incredibly fast, responsive, and helpful whenever needed.


Yoann

President at Ironbale

Fashion

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 6 months

The Best Affiliate Marketing App I’ve Used on Shopify

What did you like?

What I like best about UpPromote is how easy it is to set up and manage an affiliate programme. The app integrates seamlessly with Shopify, making it simple to recruit affiliates, track referrals, manage commissions, and monitor performance all from one dashboard. I also appreciate the customisation options, automated workflows, and clear reporting tools, which save time and make it easy to scale an affiliate or creator programme as the business grows.

What did you not like?

While UpPromote is packed with features, some of the more advanced tools can take a little time to learn if you’re new to affiliate marketing. Certain customisation options and premium features are only available on higher-tier plans, which may be a consideration for smaller businesses or startups. However, the overall functionality and value provided by the platform outweigh these minor drawbacks.

Which problems are you solving with the product?

UpPromote helps us manage and grow our affiliate and creator programme without the need for manual tracking. Before using the platform, it was difficult to monitor referrals, calculate commissions, and measure the effectiveness of individual creators. UpPromote automates these processes, providing accurate tracking, commission management, and performance reporting. The biggest benefits we’ve realised are increased sales through affiliate referrals, improved relationships with creators and brand ambassadors, and significant time savings through automation. The platform has also given us better insight into which affiliates are driving the most value, allowing us to focus our marketing efforts more effectively.


Gary A

Founder & CEO at MNTAIN OUTLAW LTD

Fashion

0–10 employees

Use cases:Affiliate Platform
4.5
In the last 30 days

Effective and easy to use platform

What did you like?

UpPromote has been easy to use, effective and has allowed us to dramatically increase sales. The few times I have needed to contact support via their chat, the responses have been quick and very helpful - in particular from Mandy!

What did you not like?

Have not come across any issues which were not quickly resolved or answered the same day

Which problems are you solving with the product?

No problems yet - just questions which were quickly addressed. Our business has grown primarily through our affiliates


Ascential

Co-founder at Ascential Nutrition

Health, Wellness and Fitness

0–10 employees

Use cases:Affiliate Marketing
5.0
In the last 30 days

Awesome tool , thank you!

What did you like?

Great support, always there. Custom solutions for custom problems. We needed to exclude certain fields in the sign-up form, and the dev team wrote us custom code within 10 minutes.

What did you not like?

So far, you cannot enter recurring milestones, but they said they would include it in a future update.

Which problems are you solving with the product?

Motivation for affiliates and resellers


Christian

Partner Manager at Soundoo GmbH

Music

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

Everything has been perfect!

What did you like?

I like how easy it was to set up. They are also very helpful if you need help with anything. The free version gets you started already well!

What did you not like?

Nothing to say here really! I do not have anything to say I don't like. I'm looking forward to getting more affiliates.

Which problems are you solving with the product?

Easy platform for affiliate management. All in one place and works perfectly with Shopify. Also easy to set up.


Anna

owner at anuka

Consumer Goods

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

Very happy with customer service! Issue got resolved in no time.

What did you like?

UpPromote is a super easy to use Shopify App. Support is always available and happy to help. Issues get resolved in no time.

What did you not like?

Nothing to comment here. I am indeed super happy with the platform, the support and the possibilities.

Which problems are you solving with the product?

We are using it for all our affiliate and influencer activities.


Michel

Marketing Manager at MoleQlar GmbH

Health, Wellness and Fitness

11–50 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

A great solution for collaborations with influencers / affiliates, also great customer service!

What did you like?

A great solution for collaborations with influencers / affiliates, also great customer service! i started using it recently but it really simplifies the wjole affiliate experience

What did you not like?

none, i didnt face any problem at all with uppromote, gtreat customer support as always

Which problems are you solving with the product?

it made the affiliate process with influencers much much easier and simpler


Elias

owner at saguaro shoes lb

Sports

0–10 employees

Use cases:Affiliate Marketing
5.0
In the last 30 days

excellent customer support

What did you like?

the team replies so quickly and are very knowledgeable (thanks Tanie). it's easy to navigate and all the resources are redily available

What did you not like?

so far, everything has been positive. I have not had a single negative experience so far.

Which problems are you solving with the product?

affiliate management, invoices, payouts, affiliate inquiries


Giorgio

Customer Support at Clearly

Health, Wellness and Fitness

0–10 employees

Use cases:Affiliate Platform
4.5
In the last 30 days

Great Platform with Excellent Customer Support!

What did you like?

What I appreciate most about UpPromote is its affiliate management features and, above all, the excellent customer support. Tanie has been incredibly patient, attentive, and helpful. She always takes the time to understand my concerns and find effective solutions. Her support makes my experience with the platform much easier and more enjoyable.

What did you not like?

Sometimes, I experience technical issues, particularly with affiliate account access and sales tracking. These issues can make managing the affiliate program a little challenging. However, the customer support team has always been responsive and helpful in resolving them. I would love to see improvements in these areas to make the platform even more reliable.

Which problems are you solving with the product?

UpPromote helps me manage our influencer and affiliate marketing program more efficiently. It allows me to organize our affiliates, create personalized discount codes, track sales and commissions, and manage collaborations in one place. One of the biggest advantages is having a centralized platform that makes it easier to monitor affiliate performance and coordinate our campaigns.


Paule Morelle

Influencer Marketing Manager at femdisc GmbH

Health, Wellness and Fitness

11–50 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

Excellent Support and a Very User-Friendly Affiliate Platform!

What did you like?

What I like best about UpPromote is how easy it is to use and how helpful the support team is. Whenever I have a question, they respond quickly and provide clear answers. I especially appreciate the SMS reminders when I miss a reply because I’m busy. The platform is user-friendly and makes getting started with affiliate marketing simple and smooth. It’s a great choice for merchants who want to grow their affiliate programs with reliable support.

What did you not like?

So far, I haven't found any major issues with UpPromote. Since I’ve only recently started using the platform, I’m still exploring its features and learning how to make the most of it. Everything has been running smoothly, and the platform is easy to use. I look forward to gaining more experience with it and discovering more ways to grow my affiliate program. At this point, I don’t have any specific complaints or major areas of concern.

Which problems are you solving with the product?

My experience has been great so far! I’ve just started using UpPromote, and everything is easy and smooth. The support team is responsive, helpful, and thoughtful. I’m happy to recommend this platform to other merchants!


Chrissy

Marketing Manager at soayan

Computer Hardware

11–50 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

A Great App with a Supportive Team

What did you like?

The app is easy to use and has helped us increase our affiliate sales. The support team is very helpful and listens to our feedback.

What did you not like?

Nothing much to complain about. It would be great to see more new features and improvements in the future.

Which problems are you solving with the product?

Managing both the platforms, marketing, managing commissions, sharing resources everything at one place. Would love to see more rollouts.


Aswin

Marketing Manager at Freewell Gear

Retail

11–50 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

Hervorragendes Affiliate-Programm mit erstklassigem Support! ⭐⭐⭐⭐⭐

What did you like?

Ich nutze UpPromote bereits seit langer Zeit für die Zusammenarbeit mit verschiedenen Affiliates und bin rundum zufrieden. Die Funktionen sind umfangreich, die Bedienung ist einfach und intuitiv und das gesamte Programm läuft absolut zuverlässig und problemlos. Besonders hervorheben möchte ich den hervorragenden Kundenservice. Bei Fragen ist der Support immer schnell zur Stelle, reagiert äußerst freundlich und erklärt alles verständlich und unkompliziert. Insgesamt ein wirklich großartiges Affiliate-Tool, das ich uneingeschränkt weiterempfehlen kann!

What did you not like?

Gar nichts die app ist sehr gut und ich nutze sie jeden tag. Ich weiß nicht was man besser machen könnte.

Which problems are you solving with the product?

UpPromote makes managing our affiliate partnerships incredibly easy and efficient. It allows us to track affiliate sales, manage commissions, and monitor performance all in one place without having to handle everything manually. The platform saves us a significant amount of time, keeps everything organized, and helps us build and maintain successful relationships with our affiliates. Everything runs smoothly and reliably, allowing us to focus more on growing our business instead of dealing with administrative tasks.


Marios-Savvas

Admin at illstinct

Online Media

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

Reliable platform backed by a great team!

What did you like?

UpPromote has been a great addition to our Shopify store. It allows us to manage our affiliate program efficiently, from creating personalized discount codes to tracking sales and calculating commissions. The interface is intuitive, and everything works reliably without requiring much manual intervention. What we also really appreciate is the quality of customer support. Evans has been incredibly helpful, professional, and attentive to our requests. Having such a responsive support team makes the overall experience even better.

What did you not like?

Overall, we're very satisfied with UpPromote, and there are no major issues affecting our daily use. However, one improvement we'd appreciate is a more advanced system for managing affiliate payment documentation. For accounting and compliance purposes, we need to collect signed payment receipts from our partners, which can sometimes be challenging when affiliates don't respond. Automated reminders and better document tracking would be valuable additions. Aside from this, the platform performs very well and meets our expectations.

Which problems are you solving with the product?

UpPromote provides everything we need to manage our affiliate program efficiently. We use it to track sales generated through affiliate discount codes, calculate commissions, and manage our partnerships. The platform is reliable, easy to use, and integrates perfectly with Shopify. It saves us time on administrative tasks and allows us to focus on growing our business. We're very satisfied with the results and haven't encountered any significant issues.


Kaio

Manager at Kaio-Dia

Retail

0–10 employees

Use cases:Affiliate Marketing
5.0
In the last 30 days

Great to work with.

What did you like?

Tommy walked me through the process to signing people up. Easy to work with and showed me how to use it. I felt confident afterwards.

What did you not like?

Nothing. It was easy and not complicated at all. I really cant think of anything I didnt like.

Which problems are you solving with the product?

Marketing and collaborations. I'm using it to help influencers collaborate and build the Versa Hook brand,


James

Owner at Versa Hook

Health, Wellness and Fitness

0–10 employees

Use cases:Affiliate Marketing
5.0
In the last 30 days

UpPromote is the best affiliate program app for shopify

What did you like?

UpPromote does more than “track links.” We set commission rates per product, defined cookie windows, and branded the affiliate registration page to match Kestrel. Affiliates get a clear portal; we see referrals and payouts in one view. Setup took an afternoon, not a week of dev work. Solid app if affiliates are part of your growth plan.

What did you not like?

I loved everything about UpPromote! Nothing I didn't like about the App because it meets our needs perfectly

Which problems are you solving with the product?

We had complex things we wanted to consider for our store


Antwi

Software Developer at Kestrel Knives

Utilities

0–10 employees

Use cases:Affiliate Marketing
5.0
In the last 30 days

Excellent Affiliate Marketing Platform with Outstanding Support from Mina

What did you like?

What we like best about UpPromote is how easy it is to set up and manage our affiliate program. The platform brings affiliate management, commission tracking, campaign management, conversion tracking, and performance metrics together in one place. We also really appreciate the excellent customer support from Mina, who has been responsive, professional, and helpful throughout our setup. UpPromote makes it easier for VibeHouse Burundi to build and manage our affiliate network efficiently.

What did you not like?

What we like best about UpPromote is how easy it is to set up and manage our affiliate program. The platform brings affiliate management, commission tracking, campaign management, conversion tracking, and performance metrics together in one place. We also really appreciate the excellent customer support from Mina, who has been responsive, professional, and helpful throughout our setup. UpPromote makes it easier for VibeHouse Burundi to build and manage our affiliate network efficiently.

Which problems are you solving with the product?

UpPromote helps us solve the challenge of building and managing an organized affiliate marketing program for VibeHouse Burundi. Before using the platform, managing affiliates, commissions, referrals, and performance could require more manual work. UpPromote brings these activities together in one place, making it easier to track sales, manage commissions, monitor affiliate performance, and grow our partner network. The main benefits we have realized are better organization, easier commission management, improved tracking, time savings, and greater visibility into affiliate performance. It also helps us reach new customers through affiliate partners and create additional sales opportunities.


Lewis Anthony

VibeHouse Burundi at VibeHouse Burundi

Fashion

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

Great Customer Service and Easy to Use App

What did you like?

What stands out most about UpPromote is how flexible the platform is. We had a fairly specific idea for our trade referral/affiliate programme, and it has given us the flexibility to configure it around how we actually want the programme to work rather than forcing us into a standard setup. The support has also been exceptional. Evans has been fantastic from the initial demo through to helping with configuration questions and understanding what we were trying to achieve. He has been knowledgeable, responsive and genuinely helpful throughout. He even followed up to let me know when a feature we had previously discussed became available, which really impressed me. We haven't launched our programme publicly yet, so I can't comment on the impact on sales at this stage, but based on the setup experience so far I'm very confident UpPromote will be a valuable tool for us.

What did you not like?

The main downside is probably that the sheer number of options and settings can feel a little overwhelming when you're setting up an affiliate or referral programme for the first time. UpPromote is extremely flexible, which is one of its biggest strengths, but that also means there can be quite a lot to understand initially. I'd like to see more examples of different programme structures, suggested best-practice configurations and perhaps more step-by-step guidance based on what you're trying to achieve. That said, whenever I've been unsure about anything, the support has been excellent, so it hasn't stopped us getting the programme configured the way we wanted.

Which problems are you solving with the product?

We are using UpPromote to create and manage a structured trade referral and affiliate programme, giving us a much more professional and scalable way to reward partners for recommending our business. The biggest benefit so far has been the flexibility to build the programme around how we want it to work, rather than having to adapt our plans to fit the software. It gives us a central place to manage partners, referrals, rewards and programme activity, which should save a significant amount of manual admin as the scheme grows. We have not launched the programme publicly yet, so it is too early to quantify the impact on sales, but the setup has given us a strong foundation to grow referrals, strengthen relationships with trade partners and create an additional revenue channel that we can track properly.


Emma

Head of Marketing at Direct Tile Warehouse

Building Materials

11–50 employees

Use cases:Affiliate Platform
5.0
In the last 30 days

Helpful platform for managing our affiliate program

What did you like?

UpPromote has made managing our affiliate program much easier. We’re able to track affiliate orders, commissions, and payouts all in one place. As we’ve worked through setting up our payout process, the support team has been very responsive and helpful. Tanie has taken the time to answer my questions and walk me through the process whenever I needed assistance. Overall, it has been a great tool for our business.

What did you not like?

The initial payout setup has a bit of a learning curve. Clearer guidance around payout schedules and commission approvals would make the setup process easier.

Which problems are you solving with the product?

UpPromote helps us keep our entire affiliate program organized—from tracking sales and commissions to managing affiliates and payouts. It saves us a lot of time compared to managing everything manually and makes it much easier to scale our program as we grow.


Nasara Organics

Project Manager at Nasara Organics

Cosmetics

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 30 days

Great Tool For Growing Brands

What did you like?

I still yet to sign up my affiliates, but the set up process was a breeze. Customer support is top notch, really makes the process a lot easier. I mainly use it in my Shopify store, so having the app directly in my admin console and completely integrated with my workflow makes the whole experience better. I highly recommend this app if you want to grow your brand by managing a team of sales reps or by going the affiliate way.

What did you not like?

The sign up page could use more customization to blend better with my branding, I would appreciate more font variation.

Which problems are you solving with the product?

Growing sales team that requires more control over commissions and conversion rate.


Jorge

Founder at Sazón Del Viejón

Food & Beverages

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 3 months

Great plugin, even better support!

What did you like?

UpPromote has made setting up our affiliate program so much easier. The plugin itself works seamlessly, and whenever I hit a quick roadblock, their support team is right there to help out in minutes. Super friendly, fast, and reliable!

What did you not like?

Honestly, there’s not much to complain about! The interface can take a minute to get used to because of all the features, but once you get the hang of it, everything works fine.

Which problems are you solving with the product?

It solves our headache with automated PayPal payouts and tax tracking. Makes managing our whole affiliate program effortless!


Jan

Sysadmin and Programmer at Yellotools Inc.

Import and Export

0–10 employees

Use cases:Affiliate Marketing
5.0
In the last 3 months

Quick Response & Fixes Problems

What did you like?

Mina stayed with me through the whole chat. My sign up page was not working correctly. When it finally did, it showed up too skinny on my webpage. She then was able remote in and fix that problem as well.

What did you not like?

The monthly payment to get to use the other perks. I am small business and I don’t have the funds for the additional perks.

Which problems are you solving with the product?

I am able to have an affiliate program with this app! It’s a new way to promote my business.


Matthew

Owner at Bounded Brand Golf

Fashion

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 3 months

Zuverlässiges Tool für das Affiliate-Marketing mit kleinen Schwächen beim Support

What did you like?

Am besten gefällt mir, wie schnell und unkompliziert wir zusammenarbeiten und maßgeschneiderte Lösungen für deine Anfragen finden können.

What did you not like?

Was mir nicht gefällt, ist, wenn durch technische Unklarheiten oder kurze Missverständnisse unnötige Schleifen entstehen, anstatt direkt zum Ziel zu kommen.

Which problems are you solving with the product?

UpPromote löst vor allem das Problem der zeitaufwendigen Verwaltung und Nachverfolgung von Affiliate-Partnern. Die größten Vorteile sehe ich in der Automatisierung von Provisionen, der einfachen Generierung von Empfehlungslinks und der übersichtlichen Verwaltung aller Partner an einem zentralen Ort, was enorm viel Zeit spart.


Alexander

ceo at Vintageo

Fashion

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 3 months

Easy navigation, great tools, and friendly customer service!

What did you like?

The have easy navigation. They have a tool that let's you filter and search for the right influencers. They have great customer service.

What did you not like?

Not much, I just wish you could reach out to creators through the app proactively.

Which problems are you solving with the product?

They make it easier to get the word out about my business.


Rashanda

Founder at Ghost Orchid Luxe (my current company)

Fashion

0–10 employees

Use cases:Affiliate Platform
5.0
In the last 3 months

Excellent app that's easy to use

What did you like?

Easy to use and lots of functions. It allows me to have automatic tiers for affiliates to move through. Setting up a personal code is automatic so less admin on m

What did you not like?

Not found anything yet. The only thing I can initially say is the additional cost of a % for every sale made by an affiliate.

Which problems are you solving with the product?

Launching an affiliate program with various tiers for my creators to achieve


Scott

Owner at Sendyno Ltd

Fashion

0–10 employees

Use cases:Affiliate Platform
5.0
In the last 3 months

UpPromote has my vote

What did you like?

I really appreciate UP's customer conscious business model. Their features meet my needs. First live 24/7 support! Support was great. Second: their fraud detection; as I've been a victim of fraud, I really interested in sites that take security seriously..

What did you not like?

Set ups are always confusing, even using ai. There always seems to be missing ingredients. UP Support was great to direct me the right way.

Which problems are you solving with the product?

I need a sales force and cannot afford nor want employees. UP fills the gap.


Patty

CEO at DialCap

Hospital & Health Care

0–10 employees

Use cases:Affiliate Platform
5.0
In the last 3 months

Outstanding Support — Made Setting Up Our Affiliate Program Easy

What did you like?

I had a great experience working with Tommy at UpPromote Affiliate Marketing. He was incredibly helpful throughout the entire setup process and made getting my affiliate program ready for my store much easier than I expected. Tommy was knowledgeable, patient, responsive, and took the time to walk me through everything I needed to start bringing affiliates on board.

What did you not like?

It was difficult at times setting up the program in the app once I downloaded the app to my store. But once I got it down, it was easier from thenon.

Which problems are you solving with the product?

They send you affiliates to your store or help you fine creators to promote hire


Michael

Owner at BigSouthStrength and Nutrition

Health, Wellness and Fitness

0–10 employees

Use cases:Affiliate Marketing
5.0
In the last 3 months

Great tools for us!

What did you like?

I found it easy to get set up, and present a clean experience for our creator program>. Customer service is also very detailed and attentive. They answered all our questions and supported us with upgrading to the right membership based on our goals.

What did you not like?

a little pricier than some tools but if you learn to use all features its worth it.

Which problems are you solving with the product?

full funnel system for creator / affiliate program


Montana

COO at Rawface

Consumer Goods

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 3 months

Great app for Brand Ambassadors

What did you like?

Great app. Does what it says, and for a great price. Customer service responds instantly. And you get agents like Maya who are there to actually listen, then help based on what they heard as an issue. Not the standard script. Worth getting, even if just to try

What did you not like?

Not much, it is great for what it is intended for, and fair pricing for all users.

Which problems are you solving with the product?

Anyone who needs brands ambassadors should get this app


Muskoka

Founder at Muskoka Arc

Cosmetics

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 3 months

Wir lieben UpPromote

What did you like?

Wir nutzen UpPromote supergerne und können das Tool absolut weiterempfehlen! Die Handhabung ist total einfach und übersichtlich – man findet sich sofort zurecht, ohne lange Einarbeitung. Auch der Service ist toll! Wir setzen es sowohl für unsere Fachpersonalpartner als auch für unsere Content-Creator-Partnerschaften ein, und in beiden Bereichen funktioniert es reibungslos. Klare Empfehlung für alle, die ein unkompliziertes und zuverlässiges Affiliate-/Partner-Tool suchen!

What did you not like?

Ehrlich gesagt gibt es aus unserer Erfahrung kaum etwas zu bemängeln. Wenn wir etwas nennen sollten, dann vielleicht, dass das Reporting noch etwas granularer sein könnte und der Einstieg für weniger technikaffine Partner noch etwas einfacher gestaltet werden könnte. Das sind aber Kleinigkeiten, die unsere Weiterempfehlung mit 10/10 nicht schmälern.

Which problems are you solving with the product?

Der größte Vorteil ist für uns die einfache Handhabung: Neue Partner lassen sich schnell einrichten, Links und Codes sind sofort verfügbar, und wir haben jederzeit einen klaren Überblick über Performance und Auszahlungen. Das spart uns intern viel Zeit, gerade weil wir mit sehr unterschiedlichen Partnertypen arbeiten – von Fachpersonal bis Content Creators – und trotzdem alles über ein einheitliches, übersichtliches System steuern können.


Pauline

Marketing Manager at emma & noah

Fashion

11–50 employees

Use cases:Affiliate Marketing
4.5
In the last 3 months

Happy with the program

What did you like?

Customer service was the best part of my experience. I was helped by Mina, and she did an excellent job. She answered my questions quickly, was professional, friendly, and made the setup process much easier. The platform itself is easy to understand, but the support really stood out. So far, I am very satisfied with the assistance I received and have nothing negative to say about the customer service.

What did you not like?

The main downside is the pricing. The software works well and offers many useful features, but the Professional plan is quite expensive for a small business that is just starting with affiliate marketing. It would be great if there were more affordable options or fewer feature limitations on the lower plans, making it easier for new businesses to grow before upgrading.

Which problems are you solving with the product?

Helping me with the affiliates commisions and the PayPal payouts


Jeroen

CEO at Active-Amsterdam

Fashion

0–10 employees

Use cases:Affiliate Platform
5.0
In the last 3 months

The crown jewel for MLM businesses

What did you like?

The multi-level marketing (MLM) tracking capabilities are exceptionally robust, allowing us to manage a complex network of distributors accurately and effortlessly. The auto-tier feature is incredibly useful, as it automatically rewards and categorizes our top-performing leaders without requiring manual administrative work. The customer support team is outstanding and highly responsive, always providing fast technical solutions when we need to customize our registration forms.

What did you not like?

Setting up unique validation rules for custom registration fields (like preventing duplicate National IDs) currently requires contacting support; it would be highly efficient if this were a native, one-click feature in the dashboard. The affiliate portal could benefit from deeper language localization and customization options, specifically tailored for Spanish-speaking distributors in Latin America. The analytics and reporting section for MLM networks could include more advanced visual charts to help administrators instantly visualize downline performance and network growth.

Which problems are you solving with the product?

Automated Downline Tracking: UpPromote solves the complex administrative burden of tracking our multi-level marketing (MLM) structure by automatically and accurately calculating commissions across multiple distributor tiers, effectively eliminating human calculation errors. Scalable Performance Incentives: It resolves the challenge of motivating a large sales force manually through its auto-tier feature, which provides the advantage of seamlessly upgrading our top-performing leaders to higher ranks based on their real-time sales volume. Network Integrity and Customization: The application gives us a crucial advantage in protecting our network's structure by allowing us to customize registration forms with unique validation rules, which effectively prevents duplicate accounts and ensures a transparent, ethical ecosystem for our distributors.


Anonym

Chief Operating Officer (COO)

Cosmetics

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 3 months

Top Support, schnelle Lösung

What did you like?

Ich hatte einen sehr guten Support und Erfahrung mit Gwen gehabt. Konnte mir direkt weiterhelfen und mein Problem lösen. Schnelle Hilfe, einfache Lösung ohne viel Arbeit, perfekt, weiter so!

What did you not like?

Bisher kann ich von keinen negativen Erfahrungen sprechen, da alles wunderbar funktioniert hat..

Which problems are you solving with the product?

Ich kann so von verschiedenen Quellen besser nachvollziehen, woher die Kunden kommen und wieviel Umsatz generiert wird.


Pascal

CEO at tcgtrend.shop

Retail

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
5.0
In the last 3 months

User-friendly, intuitive app, great features and customer support

What did you like?

The Shopify app is very easy and intuitive to handle, and even the free version comes with a lot of great features. The management of the incoming affiliates, coupon codes and commissions is clear and trackable. The customer support is top tier, always ready to assist.

What did you not like?

I've been using it since April, but I didn't have any issues so far, it meets all my expectations.

Which problems are you solving with the product?

We wanted a Shopify native app to set up our affiliate program with minimal effort, and so far we managed to gain 38 active affiliates.


Luca

Online Marketing Manager at 180 Celsius Ltd.

Consumer Goods

0–10 employees

Use cases:Affiliate Platform
5.0
In the last 3 months

Bester Support!!! Echte Menschen :-D

What did you like?

ich spreche mit echten Menschen die super schnell helfen und ihre app einfach perfekt kennen. wann immer ich hilfe brauche bekomm ich sie und zwar super schnell. das beste support team mit dem ich je bei einer app zu tun hatte!!

What did you not like?

mir gefällt alles :-D auch custom lösungen sind möglich :-) und werden perfekt umgesetzt

Which problems are you solving with the product?

unsere affiates können sich sleber einloggen und alles überpfüfen.


Saskia

Marketing Manager at JP Trading Strengthshop GmbH

Sporting Goods

11–50 employees

Use cases:Affiliate Marketing
5.0
In the last 3 months

I really like the App

What did you like?

I really like the App. All features we could think of are implemented and much more. Customer Service was very competent and was able to help me very quickly.

What did you not like?

I would wish to be able to fully build the registration site myself to fully natively integrate it with the website because the pagespeed of the uppromote page could be better

Which problems are you solving with the product?

All features we could think of are implemented and much more. Customer Service was very competent and was able to help me very quickly.


Dominik

Developer at VIVIENDO GmbH

Consumer Electronics

11–50 employees

Use cases:Affiliate Marketing
5.0
In the last 3 months

Helpful customer support

What did you like?

One of my favorite features in UpPromote is the built-in chat function. It's incredibly fast, responsive, and makes communication with the support team seamless. Whenever I have a question or run into an issue, I receive helpful responses almost immediately, which saves me a lot of time. As an affiliate program administrator, having quick access to support is essential, and UpPromote consistently delivers. Beyond the chat feature, the platform is intuitive and easy to manage. It simplifies affiliate onboarding, commission tracking, coupon management, and marketing asset distribution, allowing me to focus on growing our program instead of dealing with administrative tasks.

What did you not like?

One area where I think UpPromote could improve is the automatic commission payout feature. Unfortunately, we haven't been able to connect it successfully, so we have to process every commission payment manually. As our affiliate program continues to grow, this has become one of the most time-consuming administrative tasks. Each payment has to be reviewed, processed, and marked individually, which increases the workload and the chance of human error.

Which problems are you solving with the product?

Today, not only did she answer all of my questions, but she also identified a technical issue on her own and escalated it to the development team for a fix. The support has been excellent.


Mariko

Affiliate manager at Rapid Release

Health, Wellness and Fitness

0–10 employees

Use cases:Affiliate Platform
4.5
In the last 3 months

Great and reliable affiliate marketing tool

What did you like?

The platform is incredibly user-friendly and makes managing affiliate campaigns very simple. Its tracking system is highly accurate, allowing us to monitor referrals and conversions in real-time without any lag. Additionally, the automated payout and reward structures save our team a massive amount of time every week.

What did you not like?

The initial setup and integration process can take some time to get used to for complete beginners. Some advanced customization options for affiliate landing pages are slightly limited on the lower-tier plans. It would also be great to see more native integrations with smaller third-party email marketing tools.

Which problems are you solving with the product?

We are solving the issue of tracking affiliate links and managing complex commission structures manually. UpPromote has streamlined our entire influencer marketing workflow and provided clear performance data. As a result, we have seen a noticeable increase in referral sales and saved countless hours on administrative work.


Baher

CEO at BARYQ

Fashion

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
4.5
In the last 6 months

Affiliate platform for influencer marketing

What did you like?

What I like most about UpPromote is how straightforward it is to use. Everything I need to manage our affiliate program is in one place, from tracking sales and commissions to creating discount codes. It saves me a lot of time thanks to its automation features, and whenever I've had a question, the support team has always been quick and helpful.

What did you not like?

The reporting works well for day-to-day tracking, but I'd like to see a few more options for analyzing performance. More detailed filters and the ability to customize reports would make it easier to understand what's working and optimize affiliate campaigns. It would also be great if some integrations offered a bit more flexibility.

Which problems are you solving with the product?

UpPromote simplifies the management of our affiliate program by bringing everything into one platform. It helps us track sales and commissions accurately, manage affiliates efficiently, and automate repetitive tasks like commission approvals and discount code management. This saves our team a significant amount of time, improves organization, and gives us a clear overview of affiliate performance, making it easier to optimize our campaigns


Noemi

Influencer marketing at Yepoda

Consumer Goods

101–200 employees

Use cases:Affiliate Marketing
5.0
In the last 6 months

Great experience from the team

What did you like?

easy to use, has useful information in the analytics area that we can use for our ambassador program. great customer service from Evans too

What did you not like?

Not much to dislike, however it would be great if we were able to integrate social media engagement into uppromote

Which problems are you solving with the product?

we're able to have a tier system in our program


muzafar

Community manager at Northern Gym Equipment

Sporting Goods

11–50 employees

Use cases:Affiliate Platform
5.0
In the last 6 months

Easy & Powerful App for Affiliating

What did you like?

The easiness and intuitive dashboard enables me as a user to easily set up all sorts of affiliate systems within a short amount of time

What did you not like?

So far I have only come across one thing that I dont really like which is the ads on the dashboard. But I guess you'd have to expect that

Which problems are you solving with the product?

Creating a simple affiliate system, managing affiliates and their discount codes, community, and analytics


Kevin

Creative Developer at Dryll

Food & Beverages

0–10 employees

Use cases:Affiliate MarketingAffiliate Platform
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