eTrusted

eTrusted is an innovative experience management platform that enables companies to increase customer satisfaction and collect valuable feedback in real-time. The software provides the ability to capture the opinions of customers through surveys, ratings and reviews, which forms the basis for customer-centric optimization processes. With eTrusted, feedback can be displayed at decision-relevant touch points in order to increase conversions and closing rates. Other benefits include improving brand reputation, customer appreciation and trust in the brand. In addition, the AI-driven Smart Review Assistant ensures efficient, cost-effective and professional responses to customer feedback. Pricing is available upon request.