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8x8

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What is 8x8?

8x8 is a video conferencing tool that can be used across all devices. The maximum number of participants is 500. Additionally, it is possible to record audio and video for subsequent purposes. The tool can be tested free of charge for 30 days. After that, the Express rate starts at $14 per employee per month. The X2 rate includes additional features in terms of image quality and costs $24 per person per month. The largest version is the X4 rate, which costs $44 per employee per month.

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This is how users rate the product

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Ease of use

Video Conferencing

Average: 8.9

Meets requirements

Video Conferencing

Average: 8.9

Customer Support

Video Conferencing

Average: 8.2

Ease of setup

Video Conferencing

Average: 8.8

8x8 Pricing

Pricing details

Last edited: January 2023

Express

$15.00/ User / month

Basis-Kommunikationspaket für kleine Unternehmen.

Bis zu 5 Benutzer

Unbegrenzte Anrufe in den USA und Kanada

Automatische Anrufannahme, Warteschleifenmusik und Voicemail

$28.00/ User / month

All-in-One-Sprach-, Video- und Chatfunktionen für größere Teams.

Unbegrenzte Anzahl von Benutzern

Unbegrenzte Sprachanrufe in 14 Länder

HD-Video- und Audiokonferenzen für bis zu 500 aktive Teilnehmer

SMS, MMS und Team-Chat

Integration von Microsoft Teams und mehr

$57.00/ User / month

Erweiterte Anrufbearbeitung und -analyse.

Alles in X2, plus:

Unbegrenzte Sprachanrufe in 48 Länder

8x8 Frontdesk für Rezeptionisten und Operatoren

Analytik für Vorgesetzte

Überwachen, Flüstern und Durchsagen

Upon request

Sprachkontaktzentrum

Qualifikationsbasierte Weiterleitung, IVR, Anrufaufzeichnung CRM

Berichterstattung & Analyse, CX-Journey-Mapping

Upon request

Eine Schnittstelle für sprachliche und digitale Interaktionen.

Alles in X6, plus:

Multi-Channel-Unterstützung für soziale Medien, Chat, E-Mail und SMS

Co-Browsing

Upon request

Fortschrittliches Contact Center mit QM und Interaktionsanalyse

Alles in X7, plus:

Qualitätsmanagement

Sprach- und Textanalytik

Free trial version (30 day | days)

Demo version

Here you can find the prices on the provider's website

8x8 Reviews (0)

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Software Guide for the category Video Conferencing

Video Conferencing

In our OMR Reviews Software Guide for the category Video Conferencing we give you a detailed insight into the functions as well as advantages and disadvantages of the tools. Find out more about the briefing or download it directly via the button.

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