Zendesk Support Suite vs. Salesforce Service Cloud
Reviews (50)
Reviews
Ease of use
Customer Service
Average: 8.9
Meets requirements
Customer Service
Average: 9.1
Customer Support
Customer Service
Average: 9
Ease of setup
Customer Service
Average: 8.7
Salesforce Service Cloud
Reviewers' assessments
Ease of use
Customer Service
Average: 8.9
Meets requirements
Customer Service
Average: 9.1
Customer Support
Customer Service
Average: 9
Ease of setup
Customer Service
Average: 8.7
Support Team
€19.00/ Customer service employee / month
1.140 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.
Suite Team
€55.00/ Customer service employee / month
3.300 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.
Suite Professional
€115.00/ Customer service employee / month
6.900 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.
Suite Enterprise
Upon request
Speak with our experts to customise a solution that fits your needs.
Salesforce Service Cloud
Pricing
Essentials
€25.00/ User / month
Sofort einsatzbereites CRM für bis zu 10 Anwender
Professional
€75.00/ User / month
Komplettes CRM für Serviceteams jeder Größe
Enterprise
€150.00/ User / month
Sehr flexibel anpassbares CRM mit umfangreichen Funktionen für den Kundenservice
Unlimited
€300.00/ User / month
Unbegrenzte CRM-Funktionalitäten für den Kundenservice