UX&I is a leading, highly specialized consulting firm specializing in user experience (UX) and digital product development, headquartered in Düsseldorf with an additional office in Munich. According to the German UPA industry report, the company was recognized as one of Germany’s best-known UX firms. UX&I deliberately distinguishes itself from traditional full-service agencies: It sees itself as a strategic partner and enabler that works exclusively with senior consultants (with at least 10 years of practical experience) to successfully build complex enterprise products in challenging environments.
UX&I’s core philosophy is based on the triad of people, business, and technology. Its range of services spans three key pillars:
- Product Strategy: Strategic consulting to refine product visions and roadmaps, systematic user research, and heuristic evaluations to validate business-critical decisions.
- Product Design & Engineering: Conceptualization and design of highly complex user interfaces (UX/UI design) as well as the development of scalable enterprise design systems. The in-house UI Engineering unit (front-end development) translates these designs directly into high-performance software.
- UX Writing & Enablement: Optimizing digital products through user-centered language and content style guides. Through the UX&I Academy, the company trains and empowers internal client teams so they can sustainably embed UX expertise within their organizations.
The company, which is organized in a decentralized and sociocratic manner, avoids rigid hierarchies and consistently invests 20 percent of its time and profits in the free transfer of knowledge. UX&I’s clients include numerous well-known large corporations and DACH market leaders from industries such as automotive, finance, and manufacturing (including Metro and the software unicorn Instana).
3.2 MB Download