deeploi Reviews (46)

AI-generated summary
What users say about deeploi
Based on 46 reviews

deeploi is praised for its highly responsive customer service and excellent IT support. deeploi simplifies device management and automates employee onboarding, which saves companies a considerable amount of time. Additionally, users appreciate the practical software management with self-service bundles as well as the increased security through controlled admin rights. Drawbacks of deeploi include missing export functions for reporting and potential additional overhead with integrations for smaller businesses. Overall, deeploi reliably solves complex IT tasks and reduces administrative burdens.

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“An effective solution to common IT problems faced by small businesses”
4.5
J
Older than 12 months
Jonathan
Validated Reviewer
Data Engineer at
Project Eaden GmbH
  • 1-50 employees
  • Industry: Food Production
Use cases:
IT Service Management (ITSM)

What did you like?

Their all-inclusive device management solution provides peace of mind regarding cybersecurity concerns and their bundling approach to managed software makes it easy for users to get access to common, approved apps without additional load on those responsible for IT. Additionally, their onboarding system is easy to use, with friendly and responsive support.

What did you not like?

There is a strong recommendation to use an additional personnel management system, any of which deeploi can integrate with, but this means additional overhead in the case of smaller businesses that have not yet committed to one

Which problems are you solving with the product?

Device management addresses security concerns. Software bundling helps to bring safe software to the users with minimal overhead. The IT onboarding system helps to assign devices and create all the required accounts for new employees, which can be a time-consuming process.
“Soon to be IT Giant!”
5.0
A
Older than 12 months
Antonio
Validated Reviewer
Head of People at
The Female Company
  • 1-50 employees
  • Industry: Retail
Use cases:
IT Service Management (ITSM)

What did you like?

incredible customer service, super fast response rate, perfect and seamless implementation. i can reach anyone at deeploi 24/7

What did you not like?

nothing, deeploi is such an amazing tool i have not figured out what the downsides are, if there are any

Which problems are you solving with the product?

end to end IT service, we dont have to worry about one iT problem.
“Great Experience with Deeploi and the team! always there when we need something.”
5.0
C
Older than 12 months
Constantin
Validated Reviewer
Founder at
Spaceshelf
  • 1-50 employees
  • Industry: Retail
Use cases:
IT Service Management (ITSM)

What did you like?

- super quick support, very seamless and easy to use. Whenever we need help, the Deeploi team is always there to quickly help out :) Julian and the team always go the extra mile to ensure that our IT setup is running smoothly. I still remember it with our previous IT partner: Long waiting times, unhelpful replies, endless back and forth on emails...

What did you not like?

- We as a team needed to get used to the new way of working with Deeploi, but once that is done, its so much better than myself taking care of all the IT requests. I definitely do not want to go back to our old IT partner, before working with Deeploi i did not know that IT can be seamless and even fun!

Which problems are you solving with the product?

- it, device management. It helpdesk requests. Deeploi is not only taking a lot of headache away its also cheaper than our previous solution with a small IT management company. In summary: + a lot less headache + way cheaper, we are probably saving a >1000 € a month
“Outstanding IT Support from Deeploi”
5.0
F
Older than 12 months
Florian
Validated Reviewer
Teamlead IT-Operations at
RECUP GmbH
  • 51-1000 employees
  • Industry: Erneuerbare Energien & Umwelt
Use cases:
IT Service Management (ITSM)

What did you like?

Deeploi’s Mobile Device Management (MDM) system seamlessly supports our macOS environment, providing reliable and professional assistance. Their exceptional support complements our onboarding process, enabling us to execute large IT projects efficiently with a small internal team. Deeploi ensures our IT infrastructure always functions optimally.

What did you not like?

There are no significant downsides to using Deeploi. Occasionally, we experience minor delays in support response times during peak periods, but overall, their service remains reliable and effective.

Which problems are you solving with the product?

Deeploi helps us manage our entire macOS environment efficiently, reducing the complexity of device management and streamlining the onboarding process for new employees. The primary benefit we’ve realized is the ability to execute large IT projects with a small internal team, thanks to Deeploi’s reliable support and seamless integration capabilities.
“High quality & effective Onboarding and IT support”
4.5
M
Older than 12 months
Miriam
Validated Reviewer
Head of People & Culture at
Workist GmbH
  • 1-50 employees
  • Industry: Information Technology and Services
Use cases:
IT Service Management (ITSM)

What did you like?

We save IT hours using Deeploi and external resolution of queries and problems, we keep the devices clean and secure, easy Employee On- and Offboarding and above-average support.

What did you not like?

I would like to be able to download exports myself in order to use Deeploi for reports or for finance matters.

Which problems are you solving with the product?

Shielding our data through various layers of security that ensure confidentiality, integrity and resistance to unauthorized access and breaches.
“Deeploi.io erleichtert unsere Arbeit als Start-up enorm”
5.0
A
Older than 12 months
Antonia
Validated Reviewer
Senior PR Consultant at
Cohort PR
  • 1-50 employees
  • Industry: Information Technology and Services
Use cases:
IT Service Management (ITSM)

What did you like?

Das Deeploi.io-Team uns mich hervorragend bei der Einrichtung und Konfiguration der Plattform unterstützt. Sie waren jederzeit für uns da, haben alle Fragen kompetent beantwortet und wertvolle Tipps für die Nutzung gegeben.

What did you not like?

Mir gefällt nicht, dass wir nicht die Idee für deeploi hatten. Mega IT-as-a-Service Platform.

Which problems are you solving with the product?

Die benutzerfreundliche Oberfläche von Deeploi.io ermöglicht es uns, Geräte und Inventar flexibel zu verwalten. Wir können Richtlinien einfach konfigurieren und durchsetzen sowie den Besitz von IT-Vermögenswerten lückenlos nachverfolgen.
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