deeploi Reviews

Summary based on 46 user reviews

What users say about deeploi

According to reviews on OMR Reviews, deeploi offers fast IT support and automates onboarding and offboarding processes, which saves companies time. deeploi simplifies device management through a clear overview of assigned laptops. In addition, deeploi enables bundled software management with self-service functions for employees. The Security-Plus package from deeploi covers essential security requirements. A weakness of deeploi is considered to be the lack of an option to download custom export files for reporting.

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4.7 (46) Based on 46 reviews
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46 of 46 reviews

4.5
Older than 12 months

An effective solution to common IT problems faced by small businesses

What did you like?

Their all-inclusive device management solution provides peace of mind regarding cybersecurity concerns and their bundling approach to managed software makes it easy for users to get access to common, approved apps without additional load on those responsible for IT. Additionally, their onboarding system is easy to use, with friendly and responsive support.

What did you not like?

There is a strong recommendation to use an additional personnel management system, any of which deeploi can integrate with, but this means additional overhead in the case of smaller businesses that have not yet committed to one

Which problems are you solving with the product?

Device management addresses security concerns. Software bundling helps to bring safe software to the users with minimal overhead. The IT onboarding system helps to assign devices and create all the required accounts for new employees, which can be a time-consuming process.


Jonathan

Data Engineer at Project Eaden GmbH

Food Production

11–50 employees

Use cases:IT Service Management (ITSM)
5.0
Older than 12 months

Soon to be IT Giant!

What did you like?

incredible customer service, super fast response rate, perfect and seamless implementation. i can reach anyone at deeploi 24/7

What did you not like?

nothing, deeploi is such an amazing tool i have not figured out what the downsides are, if there are any

Which problems are you solving with the product?

end to end IT service, we dont have to worry about one iT problem.


Antonio

Head of People at The Female Company

Retail

11–50 employees

Use cases:IT Service Management (ITSM)
5.0
Older than 12 months

Great Experience with Deeploi and the team! always there when we need something.

What did you like?

- super quick support, very seamless and easy to use. Whenever we need help, the Deeploi team is always there to quickly help out :) Julian and the team always go the extra mile to ensure that our IT setup is running smoothly. I still remember it with our previous IT partner: Long waiting times, unhelpful replies, endless back and forth on emails...

What did you not like?

- We as a team needed to get used to the new way of working with Deeploi, but once that is done, its so much better than myself taking care of all the IT requests. I definitely do not want to go back to our old IT partner, before working with Deeploi i did not know that IT can be seamless and even fun!

Which problems are you solving with the product?

- it, device management. It helpdesk requests. Deeploi is not only taking a lot of headache away its also cheaper than our previous solution with a small IT management company. In summary: + a lot less headache + way cheaper, we are probably saving a >1000 € a month


Constantin

Founder at Spaceshelf

Retail

0–10 employees

Use cases:IT Service Management (ITSM)
5.0
Older than 12 months

Outstanding IT Support from Deeploi

What did you like?

Deeploi’s Mobile Device Management (MDM) system seamlessly supports our macOS environment, providing reliable and professional assistance. Their exceptional support complements our onboarding process, enabling us to execute large IT projects efficiently with a small internal team. Deeploi ensures our IT infrastructure always functions optimally.

What did you not like?

There are no significant downsides to using Deeploi. Occasionally, we experience minor delays in support response times during peak periods, but overall, their service remains reliable and effective.

Which problems are you solving with the product?

Deeploi helps us manage our entire macOS environment efficiently, reducing the complexity of device management and streamlining the onboarding process for new employees. The primary benefit we’ve realized is the ability to execute large IT projects with a small internal team, thanks to Deeploi’s reliable support and seamless integration capabilities.


Florian

Teamlead IT-Operations at RECUP GmbH

Renewables & Environment

51–100 employees

Use cases:IT Service Management (ITSM)
4.5
Older than 12 months

High quality & effective Onboarding and IT support

What did you like?

We save IT hours using Deeploi and external resolution of queries and problems, we keep the devices clean and secure, easy Employee On- and Offboarding and above-average support.

What did you not like?

I would like to be able to download exports myself in order to use Deeploi for reports or for finance matters.

Which problems are you solving with the product?

Shielding our data through various layers of security that ensure confidentiality, integrity and resistance to unauthorized access and breaches.


Miriam

Head of People & Culture at Workist GmbH

Information Technology and Services

11–50 employees

Use cases:IT Service Management (ITSM)
5.0
Older than 12 months

Deeploi.io erleichtert unsere Arbeit als Start-up enorm

What did you like?

Das Deeploi.io-Team uns mich hervorragend bei der Einrichtung und Konfiguration der Plattform unterstützt. Sie waren jederzeit für uns da, haben alle Fragen kompetent beantwortet und wertvolle Tipps für die Nutzung gegeben.

What did you not like?

Mir gefällt nicht, dass wir nicht die Idee für deeploi hatten. Mega IT-as-a-Service Platform.

Which problems are you solving with the product?

Die benutzerfreundliche Oberfläche von Deeploi.io ermöglicht es uns, Geräte und Inventar flexibel zu verwalten. Wir können Richtlinien einfach konfigurieren und durchsetzen sowie den Besitz von IT-Vermögenswerten lückenlos nachverfolgen.


Antonia

Senior PR Consultant at Cohort PR

Information Technology and Services

0–10 employees

Use cases:IT Service Management (ITSM)
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