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Zoho Lens

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What is Zoho Lens?

Zoho Lens is a software for AR remote support. It allows users to monitor issues with equipment from plant machinery to servers. Main functions include real-time camera streaming, 3D object highlighting, VoIP and text chat, snapshots, freeze frames, and session recording. Zoho Lens offers various pricing models, starting with the standard rate per month (annual billing). Additional costs may be incurred due to local taxes.

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Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Zoho Lens is part of the following Suites

Zoho One

Screenshots & Videos

Zoho Lens Pricing

Pricing details

Last edited: July 2024

KOSTENLOS

Free

Text-Chat

E-Mail und SMS-Einladungen

Anmerkung für den Techniker

Techniker und Kundensupport via App

Offline-Aufzeichnung

VoIP-Anrufe

Desk-Integration

CRM-Integration

Kalenderintegration

1 gleichzeitige Sitzung

STANDARD

€9.00/ Month

1 Techniker

Erweiterter Chat

Dateitransfer

Geplante Sitzungen

Support durch mehrere Techniker

Einfache Analysen

Sitzungsnotizen

Dateimanager

Aktionsprotokollanzeige

Kontakte importieren

Anmerkung für den Kunden

Kamerastream einfrieren

Flash (iOS)

Vergrößern/Verkleinern des Videostreams

2 gleichzeitige Sitzungen

PROFESSIONAL

€15.00/ Month

1 Techniker

Alles in der Standard-Edition +

Sitzungsaufzeichnung (3 GB freier Speicher)

Live Schnappschüsse

Abteilungen

Kundenspezifische E-Mail-Vorlagen

E-Mail-Konfiguration

Rebranding

Kundenspezifische Domainzuordnung

Erweiterte Analysen

AR-Kommentare

Teilen der Kamera des Technikers

QR-/Barcode-Scanner

Live-Text (OCR)

Support durch Gasttechniker

API-Integrationen

4 gleichzeitige Sitzungen

Free trial version (15 days)

Here you can find the prices on the provider's website

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