Listed in the following categories:

Product Management

Enterprise Feedback Management

User Research

Usersnap

Name: Usersnap
Brand: Usersnap
Price: 39.00 EUR
Rating: 4.50 (1 reviews)

4.5 (1)

What is Usersnap?

Usersnap is a software geared towards SaaS companies. It enables users to develop customer-centric products through valuable customer feedback. The main functions include the capture of screenshots, conducting surveys, and the collection of feature requests. In addition, Usersnap provides an easy way for users to send visual feedback within their web application. The software offers various pricing models, including a free trial.

Alternatives to Usersnap

monday work management
407 Reviews
See reviews
Leader - Product ManagementQ4/26
Leader - Bug TrackingQ4/26
Jira
532 Reviews
See reviews
monday dev
0 Reviews
See reviews
Bugzilla
0 Reviews
See reviews
QA Touch
0 Reviews
See reviews
Zoho BugTracker
0 Reviews
See reviews
BugHerd
0 Reviews
See reviews
Progress Telerik Fiddler
0 Reviews
See reviews

See all alternatives to Usersnap

This is how users rate the tool

Ease of use

Category average: 80 %

Excellent

Customer support

Category average: 82 %

Excellent

Meets requirements

Category average: 90 %

Excellent

Ease of setup

Category average: 76 %

Excellent

Have you already used Usersnap?

Thousands of teams rely on real experience reports when choosing software. Your rating helps others decide.

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Usersnap Pricing

Pricing details

Last edited: July 2025

Starter
39.00 €/ Month
Widgets für Bildschirmaufnahmen
Grundlegende Metadaten
Integrationen
Ankündigungen
2 aktive Projekte
5 Plätze
Growth
89.00 €/ Month
Menü „Feedback & Support“
Bedingte Fragen
Antwort-Follow-ups
Sentiment-Sensor (bald)
10 aktive Projekte
10 Plätze
Professional
159.00 €/ Month
Portal für Kundenanfragen
Protokolle der Fehlerkonsole
Behavioral Targeting
Benutzeridentifikation
20 aktive Projekte
20 Plätze
Premium
319.00 €/ Month
eigenes Branding
Mobiles SDK
Mehrsprachige Übersetzungen
Rollen & Berechtigungen
50 aktive Projekte
50 Arbeitsplätze

Usersnap Reviews

What users say about Usersnap

There are not enough reviews yet to create a summary.

4.5

Older than 12 months

Smartes Tool zur effektiven Sammlung von Userthemen

What did you like?

Das Tool ist wirklich sehr leicht einzurichten. Die Templates und das Onboarsing haben mir geholfen, das Ganze in 15 Minuten auf die Webseite zu bringen. Schon ein paar Minuten später hatten wir Feedback.

What did you not like?

Man muss leider für jedes Modul die CI hinterlegen. Es wäre schön wenn das global geht.

Which problems are you solving with the product?

Schon vor Registrierung, Konto Löschung oder deaktivieren, kann ich wertvolle Informationen aus den Köpfen der Nutzerin und Nutzer erhalten. Ich bin unabhängig von der Technik.

John

CEO at Tauschwohnung GmbH

Real Estate

0–10 employees

Use cases:Bug TrackingProduct ManagementUser Research

Get in contact