Articles tagged "Customer Experience"

CRMKundenserviceExperience ManagementReview ManagementBrand Management Lars Brodersen 1/26/2024 Measuring Customer Satisfaction: How Customer-Friendly Is Your Business? In this article, you will learn how to measure customer satisfaction in your company and use the results to increase profitability.

KundenserviceCRMChatbotCustomer Data Platforms (CDP) Chantal Seiter 11/23/2023 Artificial Intelligence for Successful Customer Service and Successful CRM With these AI features and integrations, tool providers optimize your CRM and customer service.

E-Commerce-Plattformen & Shopsysteme Wiebke Wefer & Dr. Oliver Bohl 4/12/2023 Customer Experience in E-Commerce: Everything You Need to Know!

Digital Experience Plattform (DXP) Sponsored Carolin Puls 12/8/2022 How to Improve Your Customer Experience

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