Articles about SAP Sales Cloud V2

E-Commerce Platforms & Shop SystemsThomas Walter 9/2/2025How to Properly Implement Your B2B E-CommerceOur guest author shows you the role B2B E-commerce plays in the digital ecosystem today and what the differences are between B2B, B2C, or D2C commerce.

HelpdeskCustomer ServiceChristian Wittemöller 1/16/2025Consider customer service trends 2024 and turn customer service into a future-proof revenue driverThe customer service of the future is constantly evolving: for customers, trends are quickly becoming part of their expectations - companies should react.

CRMNils Martens 6/6/2024The 7 Best Customer Management Programs for Insurance Brokers

Customer ServiceCRMChatbotCustomer Data Platforms (CDP)Chantal Seiter 11/23/2023Artificial Intelligence for Successful Customer Service and Successful CRM

CRMMichael Kröner 11/15/2023Campaign Management with CRM

Experience ManagementSergej Plovs 11/6/2023Customer Experience Management (CEM): On the Path to the Perfect Customer Experience

CRMMatthias Dehn , Jannik O. Würz & Lukas Neuhäußer 7/25/2023Customer Churn: Explanation, Reasons, Calculation & Anti-Churn Measures

CRMLukas Marx 2/23/2023With These 8 CRM Tasks, You Make Customer Work Easier

GIF CRM Einführung

CRMCarolin Puls 1/18/2023With These 8 Steps, You Can Successfully Implement the CRM

CRMSponsoredCarolin Puls 12/21/2022These are the 4 Advantages of a CRM System

Gif-CRM-Briefing

CRMJoel Menk 9/9/2022Here They Are: The Market Leaders of CRM Tools in the New Free OMR Reviews Briefing

CRMPia Heßler 7/12/20225 CRM Goals That Make Your Company More Successful

crm-software-maßnahme

CRMMarketing AutomationJohanna Wobbe 12/2/20219 CRM Measures for Happier and More Satisfied Customers