Social Media SuitesMarketing AutomationWeb AnalyticsContent Management Systeme (CMS)Brand ManagementDan Wojcik 6/27/2023"Lead or No Lead, That is the Question: How to Properly Use Customer Experience Analytics"What exactly is CX-Analytics and how do you use it purposefully? How is a good CX-Analytics team set up and what are the tools and buzzwords that you should know?
UmfrageExperience ManagementVideo ConferencingBusiness Intelligence (BI)Jan Strasser 1/10/2023Increase the Quality of Your Products and Your Customer Satisfaction with Customer SurveysIn this article, you will learn how to conduct customer surveys in the B2B area, what you need to pay attention to, and which tools can help you in this process.