Productlane Costs

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AI customer support for software companies. The agent learns your product from your code, keeps your help center current and tells customers when their bug is fixed.

Productlane Pricing

Last edited: October 2026

Starter
From29.00 $/ User / month
Starter is built for small teams getting their support workflow off the ground: a roadmap, changelog, portal, live chat, and the Productlane Agent, all in one place from day one.
Roadmap, changelog, and support portal
Live chat and widget
Productlane Agent (25 resolutions/month included)
AI Drafts
1 support email address
Signature and profile tools
Tags, office hours, CSV/docs/attachment importers
Linear, Slack, GitHub, Zapier integrations
Pro
From59.00 $/ User / month
Pro is built for growing teams that need deeper integrations and automation on top of the basics: Slack Connect, macros, broadcasts, and multilingual support.
Everything in Starter
Slack Connect channels in your inbox
Up to 10 support email addresses
Macros (saved reply templates)
Email and Slack broadcasts
AI changelog generation with Release Intelligence
Multilingual docs, portal, and widget
Connectors, Attio, and Cursor integrations
Importers for Zendesk, Intercom, and Productboard
50 Productlane Agent resolutions/month included
Scale
From99.00 $/ User / month
Scale is built for growing support teams that need enterprise-ready control: multiple branded portals, SSO, SLAs, and deeper integrations, all without Productlane branding.
Branded, fully live support portal
Portal SSO (JWT)
Multiple portals for products, brands, regions
SLAs for response and resolution times
Native Microsoft Teams + HubSpot integrations
Up to 25 support email addresses
No Productlane branding

Free trial version (7 days)

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