Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates  exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

“This role presents a unique opportunity to be an active part in the adventure of digitizing an iconic global brand – having a global impact on the brands perception shaped online.”

(Maike, Head of E-commerce)

We are seeking a highly inquisitive individual who owns and manages Web Analytics, Business Intelligence & SEO at HQs International E-Commerce team in Hamburg, Germany. With an hands-on attitude to transform data into insights and actionable opportunities, the E-Commerce Manager (Web Analytics, Business Intelligence & SEO) will support the commercial success of Montblanc’s global E-Commerce within a dynamic environment in which decisions are driven by data.

How you will leave your mark:

• You define and develop reporting frameworks for measuring, benchmarking and analyzing E-Commerce data across the customer journey as well as identify commercial opportunities through data insights (e.g. traffic acquisition, merchandising, ux design)
• You manage agencies, third-party providers and business partners to optimize performance and delivery (with special focus on technical SEO)
• Define data integration across a range of analytics tools and databases while managing web analytics tagging efforts to ensure accurate data capture
• You maintain a close working relationship with E-Commerce Product Owners and stakeholders in Montblanc’s international markets
• Contribute to the definition and ongoing evaluation of data and analytics roadmaps and KPI and act as data evangelist for our business, being a subject matter expert on industry trends, advancements, and best practices

How you will experience success with us:

• You gained several years of experience in digital analytics, data management or business intelligence, in a direct-to-consumer digital business e.g. Fashion, Beauty, FMCG, Lifestyle, Travel E-Commerce
• You focus in generating data insights and defining commercial recommendations liaising with internal stakeholders with the ability to present ideas rather than figures from data
• Well-versed in interpreting business objectives and synthesizing relevant data, with keen attention to visual data representation and storytelling
• You have deep knowledge of web analytics tools such as Google Analytics and hands-on experience with data visualization tools such as Tableau as well as thorough understanding of tag management solutions, data management and SQL querying
• You are  great team player who can collaborate with cross-functional and multi-cultural stakeholders, internally and externally
• You are able to thrive in a fast paced environment and have a proficient knowledge of English; advanced  knowledge of technical SEO as well as working knowledge of SAP R/3 and BOA is a plus

How we will inspire you:

At Montblanc we combine apparent opposites. Next to tradition and the pioneering spirit of our early days, we therefore focus on innovation and continuous development, not only concerning products. Always at the heart of everything: our employees. The diversity of our employees brings a fresh array of perspectives to the table and is something we're particularly proud of. As we're embracing workplace diversity, we are strive to create a work environment with a variety of genders, nationalities, cultures, sexual orientations and generations. We include people with and without disabilities. Become a part of us and leave your mark at Montblanc.

How we keep you smiling:

• International environment and development opportunities
• Flexible working hours and mobile working
• Attractive company pension scheme
• Location services like: canteen, pharmacy & laundry service
• Special conditions on Montblanc products and employee benefit portals