With more than 130 million registered players across all platforms, we count among the leading casual and social games providers. GameDuell was founded in 2003 and offers a broad portfolio of over 40 games shaped by our 150 team members.

Join our Marketing Growth Team and become a part of one of the biggest games companies in Berlin! As a CRM Manager, you will develop, manage, and execute campaigns and programs that enrich GameDuell’s relationship with our users across mobile games. You will enjoy a close collaboration with different teams across the company like product management and analytics, art, and content.

Tasks

Your tasks

• You have a holistic and strategic view across our mobile-app games to leverage and implement a global mobile CRM strategy
• Manage one of our mobile-app games and optimize the CRM lifecycle flow across our channels - using push, in-app messages, and inbox messages
• Plan, build, measure, and optimize Live-Ops campaigns, with an analytical view on monetization
• Embrace growth model processes and continuously A/B test with a focus on conversion and retention
• You are responsible for the analysis, monitoring, and reporting of your campaigns
• Ensure an optimal performance of our CRM tool, maintaining and improving an SDK-API data integration

Requirements

What we expect

• 2+ years of work experience in CRM with focus on mobile (mobile push and in-app)
• You are comfortable working with CRM metrics and KPIs to ensure customer-focused campaign optimization
• You have good knowledge of CRM ecosystems and are aware of the related tech stack
• You are organized and autonomous, but also able to collaborate and work cross-functionally to problem solve and drive projects to completion
• You are comfortable with an English-speaking work environment, German language is a plus
• A university degree in Business Administration, Marketing, Communications, or similar

Benefits

What we offer

• Working with passionate, knowledgeable, and experienced people where your opinion is being highly valued
• Independent work with interesting possibilities for your personal development
• A versatile, friendly, and international team that guarantees fun on the job
• One of the best working spaces in Berlin: our well-situated office in Mitte! Includes free soft drinks and coffee, fruit, pool table, table tennis, sports courses, a sunny roof terrace, and much more!
• Flexible working hours and mobile office possibility during Covid-19

We are an ecological and socially sustainable company and have our very own “Green Team” which implements ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Join our “Green Team” and you can actively engage with charities and help to protect our environment by directly taking part in many of our green initiatives
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity