Alcméon is a hybrid SaaS solution that enables big companies to easily manage their customer interactions and marketing campaigns on social networks and popular messaging apps. Through a perfect combination of automated chatbots and seamless transition to face-to-face customer advisors, the Alcméon platform helps customer service, community managers and marketing/sales teams cope with the high volume of customer inquiries and transform messenger apps into effective channels for customer service, marketing and sales. For example, Alcméon's messaging marketing features make it easy and cost-effective to digitize email newsletters and SMS campaigns, as well as paper coupons and paper leaflets.
