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About us
The Swiss software manufacturer BSI Software offers the market-leading European CRM and CX software, which is not only technically superior, but also forward-looking in the way it works. The modular product, the BSI Customer Suite, is a holistic customer platform that provides everything needed for an excellent customer experience. This includes the CRM solution with a generative 360° cus-tomer view, the AI-based BSI Companion and automation through AI agents. BSI Software is the market leader in its key sectors of banking, insurance, retail and energy & utilities in the DACH region. Software and people working together - that's what BSI Software stands for. www.bsi-software.com
Our events
Do you love your customers? BSI software does too — and is giving the stage to four customers from retail, banking, insurance, and energy & utilities. Walbusch Gruppe shows how connected AI agents, deeply embedded in the software, work together intelligently across customer service, analytics, and advisory. DMB Rechtsschutz explains how sales partners can be activated in a resource-efficient way — effective, scalable, and via automated touchpoints. Merkur Privatbank demonstrates how a historically grown IT landscape can be transformed into a central data platform in no time. EnBW shares its vision of a company-wide service platform for millions of customers.Four industries. Four use cases. One customer experience platform that inspires.
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Meet BSI Software at OMR Festival.