About the speaker
Hande Cilingir is the co-founder and CEO of Insider One. She is one of the few women to have founded and led a B2B SaaS company to a valuation of over one billion US dollars. Under her leadership, the company has grown to over 1,000 employees from 51 nations. The platform developed by Insider is recognized as an industry leader by prominent analyst firms such as Forrester, Gartner, and IDC, and is used by more than 1,500 international brands. After Insider One achieved unicorn status, the company was recognized by NASDAQ as one of the few women-founded, women-led B2B SaaS unicorns in the world. Additionally, CrunchBase ranks Hande Cilingir as one of the top female CEOs.
Hande Cilingir at OMR
Everything you know about customer engagement is about to change. For years, AI has existed within the martech stack as a feature set. The next decade will belong to those who see above the stack, where AI becomes the operating layer for more intelligent, adaptive, and autonomous growth. The question is no longer whether to use AI, but how intentionally it will be used to shape customer experience, organizational clarity, and trust at scale. In this conversation, Insider One Co-Founder and CEO, Hande Cilingir, joins Henrieke Hentschel of OTTO to explore what it takes to prepare for that future. Together, they will discuss how AI is reshaping leadership and decision-making, why first-party data ownership and consolidation are critical to realizing autonomous customer engagement, and how OTTO is building the foundations for a more autonomous, multi-agent future in customer engagement with Insider One.
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