Elisabeth L'Orange

What happens when technology doesn't just automate processes anymore—but challenges entire banking models? When AI learns faster than regulation can keep up? And what does it mean for an industry where 80 percent of today's workflows could disappear within the next five years? The financial world is currently experiencing the most significant tectonic shift in its history. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ Sascha Dewald, Chief Growth Officer at DKB, provides insights into an industry long considered "too sluggish for disruption"—and which is now being completely reinvented by AI, Silicon Valley speed, and new agentic ecosystems. From autonomous processes to AI-driven customer interactions and lending: What is technically possible? What is real, what builds trust—and what remains mere hype? As one of the first banks in Germany, DKB launched a partnership with OpenAI a year ago. What followed shows how radically banks can transform through AI—if they are willing to reinvent themselves. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ This talk offers insights into how AI is completely changing established market logics and fueling competition, where regulation rightly acts as a brake (and where it even forces innovation), and what other companies can learn from DKB’s AI journey—beyond the buzzwords. This slot is for anyone who wants to know how their personal banking experience will change – and what role AI plays in it.