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About us
SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and solution consulting. As a strategic partner, SYBIT supports companies in designing customer-centric processes and implementing innovative solutions along the entire customer journey. With over 25 years of experience and as part of NTT Data Business Solutions, SYBIT is driving digital transformation forward in the long term. We create Customer Experience Champions!
Our events
A functional web shop—built in a night, managed via chat. It sounds like the future, but it’s already a reality. This masterclass presents specific AI scenarios that already sell, advise, and automate today—along with the architecture behind them. The focus is on a scalable enterprise architecture that doesn't rely on isolated tools but on a system for the sustainable implementation of use cases. AI isn't just changing frontends; it’s transforming the entire customer experience—from consultation to service. Learn how to lay the right foundations for AI-powered journeys and long-term customer relationships.
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Meet Sybit GmbH at OMR Festival.