Salesforce Genie vs. BSI Customer Suite

Salesforce Genie is a real-time platform that allows businesses to utilize the customer data currently being generated in Customer 360. The software enables companies to network all of their customer data from all applications, devices, and real-time streams. There is also the possibility to automatically merge all data into a unified customer diagram. Due to the availability of unified customer profiles in real time, which are updated across all departments, each department gains more autonomy. Salesforce Genie helps to strengthen customer relationships and optimize business processes.

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