Element vs. Mateo

Mateo is an omnichannel marketing and communication platform that allows medium-sized businesses to be accessible to their customers through messenger channels and conduct innovative marketing through these channels. The software is developed in accordance with the regulations of the GDPR and is therefore fully data protection compliant. Mateo consists of various modules:

Central Inbox: Customer inquiries via WhatsApp, Instagram, Facebook Messenger, or other channels can be managed, qualified, and processed in one place. The inbox offers a variety of team collaboration features.

Campaign Manager: With its own campaign manager, marketing campaigns can be created, planned and then sent either via a specific channel like WhatsApp or omnichannel – that is, through several channels at once.

Rating Manager: With Mateo's rating manager, the company's Google ratings can be managed and new ones can be requested from customers.

Integrations and Chatbots: Mateo can be integrated into existing systems via the existing API interfaces. Chatbots can also be set up for the automated acceptance of inquiries, such as applications.

There are four packages to choose from. All have a duration of 12 months.