Sprinklr

The most complete Social Media Management Platform

USP

One unified platform to do marketing, advertising, research, commerce, and care on Facebook, Twitter, LinkedIn, Xing + 21 other social channels globally. Reach, Engage, and Listen to digital customers

Top 3 Skills

It’s about truly knowing a customer with CXM profiles, not just loading names and addresses into a CRM system.
It’s about how many relevant impressions you make across paid, owned, and earned, not just about reach.
It’s about analyzing data freely given in real-time to drive real business value, not just about soliciting feedback via surveys.

Branchenfokus

Sprinklr has no industry focus. More than 1,000 globally recognized brands are Sprinklr clients, most of which are also leaders in the social space.

Kunden

More than 1,000 globally recognized brands are Sprinklr clients - 46% of the Fortune 50 - e.g. Bayer, Cisco, Dell, HP, McDonald's, Microsoft, NASA, Nasdaq, Nike, Philips Lighting, Santander UK.

Geschäfts- und Preismodell

Software as a Service (SaaS), Lizenzmodell

Über Uns

Sprinklr is the most complete social media management platform for the enterprise.

We help the world’s largest brands do marketing, advertising, research, commerce, and care on Facebook, Twitter, LinkedIn, Xing and 21 other social channels globally – all on one unified platform.

When you deploy this platform across the enterprise and integrate legacy customer-facing systems like email, CRM, and the website, you get a system of record for experience that allows employees to collaborate in real time across business units, markets, and departmental silos to reach, engage and listen to customers — at scale.

We believe the ability to deliver more human and intuitive experiences, at every touchpoint, for every customer – an idea we call customer experience management – is the single most strategic investment for the modern enterprise.

Sprinklr
Alter Wall 67-69
20457 Hamburg
Weitere Standorte: Amsterdam, Bangalore, Boston, Dubai, Hamburg, London, München, Paris, Portland, San Francisco, São Paulo, Singapore, Switzerland (Lausanne), Sydney, Tokyo, Washington D.C.

Unsere Stärken, unser Service

One unified social media management platform for the enterprise.
Marketing: Influencer marketing, advocacy and content marketing
Advertising: Media buying, audience segmentation and always-on campaigns
Research: Product insights, location insights, and market insights
Commerce: Pre- and post-purchase engagement, UGC, ratings and reviews
Customer Care: Brand care, self care, and community care

Das sagen unsere Kunden

  • “Social media is increasingly part of everything we do at JPMorgan Chase– customer service, marketing and sales, recruiting.”

    JP Morgan Chase & Co.

  • “Serving our guests remains at the center of everything we do. Sprinklr’s platform is at the heart of that effort–listening to customers and driving value at every part of the business.”

    Starwood

  • “Sprinklr has been a great platform for both our marketing and social care teams, allowing us to really collaborate on improving our customers’ experiences.”

    Toni Jones SOCIAL MEDIA DIRECTOR UHAUL INTERNATIONAL

  • “Sprinklr has given us an efficient workflow method, where content can be produed, reviewed, scheduled and measured all within on shared interface".

    Paul Matson HEAD OF CONTENT & SOCIAL MEDIA GROUPON

  • “Sprinklr gives me a level of depth and insight into our customers and prospects so I can cut through the noise and give them the information that they’re searching for. Year on end, I’ve increased revenue by 140%."

    Ryan Gruss CEO, THE LOOP LOFT

  • “We’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack.”

    Sneha Jain GLOBAL SOCIAL DATA INTELLIGENCE MANAGER MCDONALD’S

Video

Kontakt

Sprinklr
Alter Wall 67-69
20457 Hamburg